Cookie Crew

About the role

Insomnia Cookies is seeking Cookie Crew members for our new Sweetwater FL location. As a member of the Cookie Crew, you are the ultimate Insomniac, serving as the point person at the front of the store for interacting with customers while also baking all of our Warm and Delicious cookies.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our delicious cookies to perfection and scoop ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

Qualifications & skills

• At least 6 months of experience in a customer service focused role (preferred)
• Personable, genuine, outgoing demeanor
• Customer service focused with a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

Benefits & perks

• Flexible part-time work schedules
• Pay-on-Demand (get paid daily for your total shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift