Cook I - Dollywood Theme Park - Full Time Seasonal

Summary Of Essential Functions And Responsibilities

Versatility in cuisines and cooking methods to cook various types of food as well as high-end catering menu items
Knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
Acts as quality assurance inspector, ensuring food is of high quality
Ensures procedures are in place in regards to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc
Follows recipes including preparation/food handling standards which ensure designated portion control
Knows and understands the recipes and portions in preparing each unit’s menu, constantly inspect and spot-weight portion sizes
Complies with state and local health department regulations as well as Culinary Services departmental policies
Knows and understands the use of the “Start Fresh” program when necessary
Ensures all products are presented to guests in a visually appealing and appetizing manner through Plate Perfect
Waste Control - waste is kept to a minimum by not overproducing, avoiding accidents, and properly storing and handling food; enforces small batch cooking method by producing less, more often
Responsible for always maintaining a proper level of inventory
Employees may be using equipment such as, but not limited to, knives, slicers, ovens, smokers, warmers, grills, tilt skillets, kettles, mixers, buffalo chopper, dollies, rolling racks, dishwasher, brooms, mops, etc
Learns and understands the Culinary Services Check 5
Assists in the direction of all kitchen staff to maintain an effective and efficient operation
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests

Education And Experience Required

• Minimum 18 years of age
• Minimum 2 years of experience in a full-service restaurant required
• Proper knife skills required
• Able to successfully complete ServSafe Manager Certification within 30 days of start date

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Have professional appearance with good personal hygiene
• Be productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Commitment to continuous improvement
• Able to add, subtract, multiply and divide with accuracy
• Able to move about in confined areas
• Able to have manual dexterity to do detailed work
• Able to make decisions by analyzing information allowing on-the-spot correction of guests’ concerns
• Able to recall information
• Able to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat