Cook

About Us

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Responsibilities

• Focus on ways to promote and engage in internal growth programs.
• Continuously exemplify and live by our Culture.
• Meet/exceed our company goals and three metrics.
• Complete all required training.
• Adhere to all standard operating procedures and property-specific brand standards.
• Provide personalized, friendly service to each and every guest.
• Knowledge of fundamental principles and procedures of food preparation, short orders, and banquet food service.
• Implement the highest possible hygiene policies and examine daily the work areas and equipment cleanliness.
• Follow established recipes to ensure the quality of everything being served to our guests.
• Optimize your productivity by executing the established daily food prep plan.
• Obtain feedback on food and service quality, and effectively resolve customer problems and complaints.
• Practice safe and sanitary work habits.
• Ensure compliance with all federal, state, and brand regulations/requirements.
• Work in a high-heat environment and with chemicals on a regular basis.
• Perform safety and security checks and work with the property engineering team and local vendors to ensure all items are in proper working order and excellent condition.
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests.

Requirements

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
• Responsible for safety and security of guests, fellow associates, and hotel assets.
• Knowledge of fire alarm system and evacuation procedures.
• Able to report to scheduled shifts.
• Able to communicate effectively in writing, verbally, and in person.
• Able to work a flexible schedule, including nights, weekends, and holidays.
• Organized, honest, and works well with others.
• Maintain a clean and attractive work area, uniform, and person.
• Highest degree of integrity and humility, living by the Golden Rule.
• Able to work with people from diverse cultures and backgrounds.
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds.
• Can perform work for 8 hours and work in a restrictive space/environment.
• Eyesight enabling vision both near and far.
• Able to use/lift arms for up to 8 hours.
• Able to work in extreme conditions such as heat, cold, and stress.
• Finger dexterity for operating equipment.
• Must speak in a clear, understandable voice, hear at a basic level, and understand English.
• Able to write.

Benefits

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs

This position is eligible for incentives based on the overall performance and achievement of established goals.