Cook

About the Role

The Cook provides excellent quality of product and service to guests. This position is responsible for preparation, storage, and par stock of menu items and supplies.

Responsibilities

• Prepare and consistently maintain dining area and supplies in a guest-ready atmosphere.
• Close out shift by cleaning and restocking supplies for the next day.
• Maintain safety and security practices, including thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Maintain certification from a brand-approved responsible vendor training program.
• Follow recipes for preparation, cooking, serving, and storing.
• Maintain organization of supplies, storage rooms, refrigerators, and freezers.
• Work as a team member.
• Perform other duties as assigned when staffing necessitates, provided the associate is capable.

Requirements

• One year of experience following standard recipes.
• Experience with chain food and retail outlets preferred.
• High School diploma or equivalent; Associate’s Degree preferred.
• Food Handling certification preferred.
• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, and reach.
• Must be able to communicate effectively with guests and associates.

Skills & Abilities

• Knowledge:
  • Control of food costs, loss, and usage guidelines.
  • Pars for shift usage, freezer pull, and line set up.
  • Proper food temperatures: hot above 140°F and cold below 41°F.
  • Inventory, ordering, receiving, and storing products.
  • Area shopping, dining, entertainment, and travel directions to assist guest inquiries.
  • Daily hotel operations, including checking daily events, bulletin boards, and staying updated on changes, new procedures, and events.
• Skills:
  • Follow recipes for preparation, cooking, serving, and storing.
  • Maintain organization of supplies, storage rooms, refrigerators, and freezers.
  • Work as a team member.
• Abilities:
  • Follow guidelines and recipes.
  • Maintain required logs.
  • Multitask while remaining associate- and guest-service centric.
  • Effectively communicate with guests, department heads, associates, and home office support staff.
  • Resolve guest issues professionally while maintaining a hospitable attitude.
  • Market and promote to increase exposure and sales.

Working Conditions

• This position requires a physical presence at the hotel and is not conducive to telecommuting or remote work.
• Standing and walking for long periods while maintaining a friendly, professional image.
• May be required to work any day/shift, including weekends.
• Spending long periods around appliances such as stoves and ovens, which produce a hot working environment.

Career Advancement

• Food and Beverage Manager
• Restaurant Supervisor