Cook
Copeland Oaks · Sebring, OH · 4 mo ago
ManagementFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and resolve issues promptly.
- Provide technical support to customers via phone and email.
- Implement and train team members on new software solutions.
- Conduct regular performance reviews and provide feedback to team members.
Requirements
- Bachelor’s degree in Computer Science or related field.
- At least 3 years of experience in IT support or customer service.
- Strong problem-solving and communication skills.
- Proficiency in Microsoft Office Suite and CRM systems.
Qualifications
- Experience with customer relationship management tools.
- Knowledge of network infrastructure and troubleshooting.
- Ability to work independently and manage multiple tasks simultaneously.
Skills
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to handle sensitive and confidential information.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
Pay
$50,000 - $60,000 annually.
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM.
Contact
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