ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Innovation_Delivery_Transformation

About the role

The Innovation & Delivery Transformation (I&DT) team is building the future of Deloitte’s business through new AI-native platforms and products, investing ahead of today’s markets to capture growth three, five, and ten years out. This role sits within the Converge for Life Sciences portfolio, Deloitte’s AI-enabled platform suite for modern life sciences enterprises. Converge combines proprietary data assets, advanced analytics, and AI-driven decision intelligence to help pharma, biotech, and medtech organizations accelerate discovery, development, and commercialization while improving compliance and operational visibility. The position is 100% dedicated to FastForward, a flagship offering that supports commercial field operations for pharmaceutical clients.

Position Summary

As a Product Forward Deployed Engineer (pFDE), you serve as the technical engine of the FastForward pre-sales cycle. Partnering with Product Management, Engineering, Account, and Pursuit teams—and working closely with the FastForward Sales Executive—you build and lead product demonstrations, validate technical fit and feasibility, and translate client workflows into credible solution approaches that move opportunities from qualification through proof of value.

Responsibilities

• Pre-Sales Discovery & Technical Qualification: Lead technical discovery sessions with prospective clients to understand commercial workflows, data, integration needs, and success criteria for Salesforce Life Sciences Cloud; independently qualify product fit and feasibility; and help determine whether an opportunity remains product-led or should be routed elsewhere. Partner with the FastForward Sales Executive to shape opportunities, sequence pursuit milestones, and resolve technical objections.
• Product Demonstrations & Proofs of Concept: Build, own, and lead FastForward product demonstrations end to end—configuring demo environments, tailoring scenarios to client needs, and presenting to both technical and business audiences. Stand up and configure demo orgs and proof-of-concept environments independently. Run fit-gap assessments and proof-of-value exercises that give prospects a credible, hands-on view of the platform before contracting.
• Solution Shaping & Cross-Functional Support: Develop credible solution approaches and technical narratives with Account, Pursuit, Product, and Engineering teams. Act as the technical bridge between the field and the product organization, feeding client requirements, objections, and market signals back to Product Management and Engineering to inform the product roadmap. Provide technical inputs to proposals, scoping boundaries, and transition-to-delivery clarity so qualified opportunities hand off cleanly.
• Reusable Assets & Enablement: Build reusable technical assets, reference configurations, and demo scripts from pursuit work so the team scales without rebuilding from scratch each time. Develop go-to-market and strategic documentation that supports pursuit strategy and product positioning. Share demonstration and technical best practices with newer pFDEs and pursuit-team members, raising the technical bar across FastForward pre-sales.

Skills

• Clear, audience-aware communication: explains technical concepts credibly to both technical and business stakeholders and tells a compelling product story in a live demo.
• Strong organization and prioritization: manages multiple concurrent pursuits and demo builds, sequencing competing priorities effectively.
• Collaborative, team-first mindset: works fluidly across Sales, Product Management, Engineering, Account, and Pursuit teams, serving as the connective tissue between the field and the product organization.
• Self-directed ownership: drives demos and technical qualification end to end and moves work forward without needing close direction.

Qualifications

• Bachelor’s degree in Business, Life Sciences, Engineering, Computer Science, or a related field—or equivalent professional experience defined as an additional 4+ years of relevant work experience in lieu of a degree.
• 4+ years of professional experience in solution consulting, sales engineering, technical pre-sales, forward-deployed engineering, or comparable client-facing technical roles, with a demonstrated ability to operate independently.
• Hands-on technical experience configuring or building on Salesforce (e.g., administrator-level configuration, flows, validation rules, and other declarative/point-and-click tools), sufficient to build and run product demonstrations without engineering support.
• Experience independently building and delivering 5+ product demonstrations, proofs of concept, or comparable client-facing technical deliverables.
• Experience supporting the pre-sales cycle, including technical discovery and translating client needs into solution approaches.
• Demonstrated ability to distinguish standard product capability from custom work and to communicate that distinction clearly to technical and non-technical stakeholders.
• Strong collaboration skills across Product Management, Engineering, Account, and Pursuit teams, including experience working directly with sales professionals in a pursuit setting.
• Ability to travel 20–25% on average, based on the work and the clients and industries served.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

• Hands-on experience with Salesforce Life Sciences Cloud, Health Cloud, or Veeva CRM.
• Prior hands-on experience in the client delivery and implementation of field force technology such as Veeva CRM, IQVIA OCE, or Salesforce.
• Experience with Salesforce Agentforce or comparable AI-agent / GenAI capabilities embedded in enterprise applications.
• Experience in life sciences or healthcare commercial technology environments (e.g., CRM, field engagement, patient services, or market access).
• Prior experience as a Managed Services Consultant leading full-cycle technology implementation projects, ideally within Life Sciences Commercial or Customer engagement platforms.
• Prior experience stepping in after go-live to provide ongoing admin support, acting as the product specialist for clients already up.
• Experience building reusable demo assets, reference configurations, or accelerators for a product or pursuit team.
• Familiarity with data loading, integration patterns, and CRM data models common to life sciences commercial operations, as well as CLI-based deployment or configuration-as-code approaches.

Pay

The wage range for this role is approximately $105,400–$207,800, not adjusted for applicable geographic differentials. Compensation decisions are made based on individual and organizational factors. You may also be eligible to participate in a discretionary annual incentive program, subject to program rules, where any award depends on various factors including individual and organizational performance.