ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Innovation_Delivery_Transformation

About the role

The Innovation & Delivery Transformation (I&DT) team is building the future of Deloitte’s business through new AI-native platforms and products. This role sits within the Converge for Life Sciences portfolio, Deloitte’s AI-enabled platform portfolio for the modern life sciences enterprise. Converge by Deloitte combines proprietary data assets, advanced analytics, and AI-driven decision intelligence to help pharmaceutical, biotech, and medical product organizations accelerate discovery, development, and commercialization while improving compliance and operational visibility. The position is 100% dedicated to FastForward, a flagship offering that supports commercial field operations for pharmaceutical organizations.

Responsibilities

• Pre-Sales Discovery & Technical Qualification: Lead technical discovery sessions with prospective clients to understand commercial workflows, data, integration needs, and success criteria for Salesforce Life Sciences Cloud; independently qualify product fit and feasibility; partner with the FastForward Sales Executive to shape opportunities and resolve technical objections.
• Product Demonstrations & Proofs of Concept: Build, own, and lead FastForward product demonstrations end to end, configuring demo environments and tailoring scenarios to client needs; independently stand up and configure demo orgs and proof-of-concept environments; run fit-gap assessments and proof-of-value exercises.
• Solution Shaping & Cross-Functional Support: Develop credible solution approaches and technical narratives with account, pursuit, product, and engineering teams; serve as the technical bridge between the field and the product organization; support account teams with technical inputs to proposals, scoping boundaries, and transition-to-delivery clarity.
• Reusable Assets & Enablement: Build reusable technical assets, reference configurations, and demo scripts; develop go-to-market and strategic documentation; share demonstration and technical best practices with newer pFDEs and pursuit-team members.

Skills

• Clear, audience-aware communication: explains technical concepts credibly to both technical and business stakeholders and tells a compelling product story in a live demo.
• Strong organization and prioritization: manages multiple concurrent pursuits and demo builds, sequencing competing priorities effectively.
• Collaborative, team-first mindset: works fluidly across Sales, Product Management, Engineering, Account, and Pursuit teams, acting as the connective tissue between the field and the product organization.
• Self-directed ownership: drives demos and technical qualification end to end and moves work forward without needing close direction.

Qualifications

• Bachelor’s degree in Business, Life Sciences, Engineering, Computer Science, or a related field, or 4+ years of relevant professional experience in lieu of a degree.
• 4+ years of professional experience in solution consulting, sales engineering, technical pre-sales, forward-deployed engineering, or comparable client-facing technical roles, with a demonstrated ability to operate independently.
• Hands-on technical experience configuring or building on Salesforce (e.g., administrator-level configuration, flows, validation rules, and other declarative/point-and-click tools), sufficient to build and run product demonstrations without engineering support.
• Experience independently building and delivering 5+ product demonstrations, proofs of concept, or comparable client-facing technical deliverables.
• Experience supporting the pre-sales cycle, including technical discovery and translating client needs into solution approaches.
• Demonstrated ability to distinguish standard product capability from custom work and to communicate that distinction clearly to technical and non-technical stakeholders.
• Strong collaboration skills across Product Management, Engineering, Account, and Pursuit teams, including experience working directly with sales professionals in a pursuit setting.
• Ability to travel 20–25% on average.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred qualifications

• Hands-on experience with Salesforce Life Sciences Cloud, Health Cloud, or Veeva CRM.
• Prior hands-on experience in the client delivery and implementation of field force technology such as Veeva CRM, IQVIA OCE, or Salesforce.
• Experience with Salesforce Agentforce or comparable AI-agent / GenAI capabilities embedded in enterprise applications.
• Experience in life sciences or healthcare commercial technology environments (e.g., CRM, field engagement, patient services, or market access).
• Prior experience as a Managed Services Consultant leading full-cycle technology implementation projects, ideally within Life Sciences Commercial or Customer engagement platforms.
• Prior experience stepping in after go-live to provide ongoing admin support, acting as the product specialist for clients already up.
• Experience building reusable demo assets, reference configurations, or accelerators for a product or pursuit team.
• Familiarity with data loading, integration patterns, and CRM data models common to life sciences commercial operations, as well as CLI-based deployment or configuration-as-code approaches.