Convention Services Manager
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the job posting.
Content:
- Intro about hotel, Crescent Hotels & Resorts, etc. This is about the company, maybe "About the role"? Actually "About the role" could be description of role? The posting includes "We Are Looking For Our Next Great Team Member To Join Our Sales Team As The Convention Services Manager." Then "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwideFree meals". That's benefits and pay.
Then "Here Is What You Will Be Doing Each Day" list of duties.
Then "Does this sound like you?" list of qualifications/experience/skills.
Then "Our Differences Are What Make Us Great ..." about DEI, EEO etc. That's boilerplate to remove.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions.
Thus we should keep:
- Possibly an "About the role" section: maybe a brief description of the role? The posting includes "We Are Looking For Our Next Great Team Member To Join Our Sales Team As The Convention Services Manager." That's a role description. Also earlier paragraphs about hotel and company could be considered "About the role"? Might be better to put that under "About the role" as a short paragraph describing the position and company.
- Responsibilities: list from "Here Is What You Will Be Doing Each Day". Those are duties.
- Requirements: maybe the "Does this sound like you?" list includes experience, skills, etc. Could split into Requirements (experience, education) and Skills (interpersonal, sales, etc.). But we can combine if needed. However we should follow instruction: use headings for sections only when posting has real specific content. We can have multiple sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. But we must not create sections with filler like "commensurate with experience". We have actual content for Benefits, Pay, Schedule.
Let's extract specifics:
Benefits: "An exceptional benefit plan for eligible associates & your family members", "401K matching program for eligible associates", "Discounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwide", "Free meals". Also maybe "health & wellness programs", "best in class learning and development", "travel discounts that ‘feed your inner explorer’". Those were mentioned earlier: "Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need." So benefits include health & wellness programs, learning and development, travel discounts, 401K, discounts, free meals.
Pay: "Highly competitive wages". That's the only pay mention. It's specific enough? It says "Highly competitive wages". That's not a number but it's a statement. According to instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "Highly competitive wages" is somewhat vague but not exactly placeholder like "commensurate with experience". It's a claim. Might be acceptable. We'll include Pay section with that sentence.
Schedule: "Flexible scheduling to allow you to focus on what is important to you". Also later: "Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays." So schedule info: flexible scheduling, varied schedule may include nights, weekends, holidays. We'll include Schedule section.
Now responsibilities list:
- Responds in a timely manner to incoming group/catering business opportunities.
- Ensures that all business is booked within hotel parameters.
- Conducts hotel site inspections and client presentations.
- Create contracts and other related booking documentation as required.
- Manage and maintain client account files.
- Prospect for new business - participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
- Builds and maintains strong client relationships.
- Detail events to include all food & beverage, set up and audio visual needs.
- Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
- Create group resumes and communicate client needs to all departments of the hotel.
- Ensure hotel staff follows through on all requests.
- Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
We need to put these in - .
Requirements: from "Does this sound like you?" list:
- Excelling interpersonal, sales and customer service skills.
- 2 years of experience in a similar position.
- Ability to work independently, self-motivated.
- Strong multi-tasking and organizational skills.
- Clear written and verbal communication skills.
- Experience in convention services planning or other relevant market preferred.
- Prior Marriott brand knowledge a plus.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays. (But schedule already covered; could be duplicate; we can keep in schedule.)
We might separate Requirements (experience, education) and Skills (interpersonal, sales, etc.). But we can also combine into Requirements and Skills sections.
Let's decide:
- Requirements: 2 years of experience in a similar position; Experience in convention services planning or other relevant market preferred; Prior Marriott brand knowledge a plus; Ability to work independently, self-motivated; Strong multi-tasking and organizational skills; Clear written and verbal communication skills; Satisfactorily communicate with guests, management and co-workers to their understanding; Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays. (But schedule separate.)
- Skills: Excelling interpersonal, sales and customer service skills.
But we could also put interpersonal etc under Skills.
Better: Skills: Excelling interpersonal, sales and customer service skills; Clear written and verbal communication skills; Ability to work independently, self-motivated; Strong multi-tasking and organizational skills.
Requirements: 2 years of experience in a similar position; Experience in convention services planning or other relevant market preferred; Prior Marriott brand knowledge a plus; Satisfactorily communicate with guests, management and co-workers to their understanding; Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays. (But schedule separate.)
But schedule we already have.
We need to avoid duplication. Let's put schedule info only under Schedule section, not repeat.
Thus Requirements: 2 years of experience in a similar position; Experience in convention services planning or other relevant market preferred; Prior Marriott brand knowledge a plus; Satisfactorily communicate with guests, management and co-workers to their understanding.
Skills: Excelling interpersonal, sales and customer service skills; Clear written and verbal communication skills; Ability to work independently, self-motivated; Strong multi-tasking and organizational skills.
Now Benefits: list: health & wellness programs; best in class learning and development; travel discounts that ‘feed your inner explorer’; exceptional benefit plan for eligible associates & family members; 401K matching program for eligible associates; discounts with Crescent managed properties in North America for you & family members and at Marriott properties worldwide; free meals.
Pay: Highly competitive wages.
Schedule: Flexible scheduling to allow you to focus on what is important to you; Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays.
Now About the role: we can combine the introductory paragraphs about hotel and Crescent and the role description: "Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We Are Looking For Our Next Great Team Member To Join Our Sales Team As The Convention Services Manager."
We can trim some fluff but must preserve all substantive information. We should not invent or summarize away detail. We need to keep all substantive info. However we can condense but not lose info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot remove substantive info. We need to keep all details. That means we cannot drop sentences like "Discover the unique charm and character..." because that's substantive? It's descriptive of the hotel. It's part of the posting. We should keep it.
Thus About the role section will contain that paragraph (maybe multiple paragraphs). We'll keep as
.
Now we must not include boilerplate like EEO etc. We'll remove the "Our Differences Are What Make Us Great..." section.
Also remove duplicated lines: there may be duplicates like "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan..." we need to parse correctly.
Let's extract the benefits paragraph exactly: "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwideFree meals". There's missing spaces/punctuation. We need to preserve the substance but we can format nicely. The instruction says preserve ALL substantive information; we can reformat but not lose info. So we can split into separate items.
Thus Benefits: Highly competitive wages (but that's pay), exceptional benefit plan for eligible associates & family members, 401K matching program for eligible associates, flexible scheduling, discounts with Crescent managed properties in North America for you & family members and at Marriott properties worldwide, free meals. Also health & wellness programs, best in class learning and development, travel discounts that ‘feed your inner explorer’ from earlier.
We need to ensure we don't lose any.
Let's list all substantive info from the posting:
Intro paragraph about hotel and Crescent.
Then: "We Are Looking For Our Next Great Team Member To Join Our Sales Team As The Convention Services Manager."
Then: "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwideFree meals"
Then: "Here Is What You Will Be Doing Each Day" list.
Then: "Does this sound like you?" list.
Then: "Our Differences Are What Make Us Great..." (EEO) to remove.
Also earlier: "Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need." This is part of intro paragraph before
. Now we must not include boilerplate like EEO etc. We'll remove the "Our Differences Are What Make Us Great..." section. Also remove duplicated lines: there may be duplicates like "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan..." we need to parse correctly. Let's extract the benefits paragraph exactly: "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwideFree meals". There's missing spaces/punctuation. We need to preserve the substance but we can format nicely. The instruction says preserve ALL substantive information; we can reformat but not lose info. So we can split into separate items. Thus Benefits: Highly competitive wages (but that's pay), exceptional benefit plan for eligible associates & family members, 401K matching program for eligible associates, flexible scheduling, discounts with Crescent managed properties in North America for you & family members and at Marriott properties worldwide, free meals. Also health & wellness programs, best in class learning and development, travel discounts that ‘feed your inner explorer’ from earlier. We need to ensure we don't lose any. Let's list all substantive info from the posting: Intro paragraph about hotel and Crescent. Then: "We Are Looking For Our Next Great Team Member To Join Our Sales Team As The Convention Services Manager." Then: "We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members401K matching program for eligible associatesFlexible scheduling to allow you to focus on what is important to youDiscounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwideFree meals" Then: "Here Is What You Will Be Doing Each Day" list. Then: "Does this sound like you?" list. Then: "Our Differences Are What Make Us Great..." (EEO) to remove. Also earlier: "Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need." This is part of intro paragraph before