Convention Services | Event Services Manager

Responsibilities

• Review, coordinate and manage group/convention/programs as assigned by the Director of Catering and Convention Services.
• Communicate between the client and the hotel throughout the pre-planning and execution phases.
• Manage and execute the terms of the contract for the group/convention/program as outlined by the sales manager and per Fontainebleau standards.
• Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities.
• Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner.
• Reserve and utilize function space to maximize revenues while minimizing space consumption.
• Facilitate pre-conference meetings with clients and key hotel staff.
• Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs.
• Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments.
• Accurately forecast Banquet revenue, covers and average checks based on group assignments.
• Conduct pre-planning site meetings and assist in the sales process where required.
• Perform other related duties as assigned.

Requirements

• Strong culinary and beverage knowledge and interest.
• Knowledge and understanding of the Hotel guest room inventory.
• Proven ability to plan and organize events effectively, with an acute sense of detail.
• Assertive, professional and positive approach with a proven ability to develop and lead in a team environment.
• Ability to develop strong professional relationships with vendors, guests and employees.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.

Qualifications

• Minimum of two (2) years Convention Services/Catering and hotel operations experience.
• Experience in a large convention hotel.
• Bachelor's Degree in Hospitality Management /Administration or related discipline preferred.