Convention Center Event Security Staff

About the role

This position is responsible for crowd management at the facility, including security screenings, ticket taking, ushering, access control, emergency response, ensuring guest safety, enforcing venue policies, and protecting third-party property.

Responsibilities

• Conduct bag checks to prevent contraband from entering the venue
• Perform security screening via pat downs, walk-through metal detectors, or wand screening
• Verify patrons have a valid ID or ticket for admission
• Prevent patrons from entering non-public areas
• Direct and interact with the public, fellow employees, and management
• Assist with seating and directions as required
• Follow emergency protocols for medical, fire, active shooter, evacuation, or other emergencies
• Observe, detect, correct, and report unsafe conditions on the premises
• Address customer complaints and manage patrons negatively impacting others or violating venue policies
• Work independently, assess situations, and respond within facility guidelines
• Provide written witness reports as required

Requirements

• High school diploma or GED required
• Must be at least 18 years old
• Ability to work flexible hours, including daytime, evenings, overnights, weekends, and holidays
• Must be able to speak, read, and write English

Skills

• Ability to work with minimal supervision
• Strong customer service skills
• Good written, verbal, and interpersonal skills; ability to interact with all levels of staff, including management
• Professional presentation, appearance, and work ethic

Physical Demands

The role requires extensive standing, walking, climbing, and stooping, with work in both indoor and outdoor settings. The position may involve adverse conditions, including contact with hostile individuals.

Pay

Hourly rate: $16.80