Security Event Staff

About the role

This position is responsible for crowd management at the facility, including security screenings, ticket taking, ushering, access control, emergency response, ensuring the safety of guests, enforcing venue policies, and protecting third-party property.

Responsibilities

• Conduct bag checks to ensure no contraband enters the venue
• Perform security screening via pat downs, walk-through metal detectors, or wand screening
• Verify patrons have a valid ID or ticket for admittance
• Prevent patrons from entering non-public areas
• Direct and interact with the public, fellow employees, and management
• Assist with seating and directions as required
• Follow emergency protocols for medical, fire, active shooter, evacuation, or other emergencies
• Observe, detect, correct, and report unsafe conditions on the premises
• Address customer complaints and manage patrons negatively impacting others or violating venue policies
• Work independently, assess situations, and respond within facility guidelines
• Provide written witness reports as required

Requirements

• High school diploma or GED required
• Ability to work with minimal supervision
• Strong customer service skills
• Good written, verbal, and interpersonal skills; ability to interact with all staff levels, including management
• Professional presentation, appearance, and work ethic
• Ability to work flexible hours, including daytime, evenings, overnights, weekends, and holidays
• Must be able to speak, read, and write English
• Must be at least 18 years old

Physical Demands

The physical demands described are representative of those required to perform the essential functions of this job.

• Extensive standing, walking, climbing, and stooping
• Work in both indoor and outdoor settings
• May be subjected to adverse conditions, including contact with hostile individuals

Pay

Hourly rate: $16.80