Convenience Store Assistant Manager - Berlin

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we manage gas stations, convenience stores, car washes, and food service locations under the Haffner's brand across Massachusetts, New Hampshire, and Maine. We also provide heating oil, propane, and HVAC services to 45,000 customers. Our culture thrives on growth, innovation, and excellence, with core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do."

About the role

Haffner’s is seeking an Assistant Store Manager to provide customers with a satisfying shopping experience. You will assist the Store Manager in implementing company policies and procedures while ensuring outstanding customer satisfaction. You will work closely with store employees to complete daily routines and responsibilities, and step into the Store Manager’s duties in their absence. Over 35% of our current employees have been promoted to store manager or other positions within the company.

Responsibilities

• Resolve all customer concerns, complaints, or requests in a timely manner and report feedback to the Store Manager.
• Maintain a clean, well-stocked store in a friendly, inviting atmosphere.
• Complete daily administrative responsibilities in the absence of the Store Manager, following company procedures.
• Perform all managerial duties when the Store Manager is unavailable.
• Serve as a positive role model for employees.
• Supervise employees in the absence of the Store Manager.
• Complete and delegate shift duties to maintain store conditions as expected by the Store Manager.
• Assist the Store Manager in following up on daily shift duties.

Requirements

• Strong people skills to motivate others.
• Proven ability to solve business challenges and set priorities.
• Results-oriented with a willingness to take responsibility and initiative.
• Enthusiastic, self-starter with a high level of confidence and positive outlook.
• Service-driven attitude and strong work ethic.
• Ability to complete tasks in a timely manner.
• Dependable and respectful to others.

While performing the duties of this job, the employee is regularly required to stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Competitive, On-Demand Pay
• Discounts at all company-owned foodservice locations
• Health and Dental insurance (full time only)
• Tuition Reimbursement (full time only)
• Employee discounts
• Advancement opportunities at all levels

Pay

$18.25 - $21.25 per hour, based on relevant experience, knowledge, skills, and other job-related qualifications.