Controls Technician (Service & Projects)

About the role

The Controls Technician will play a dynamic and critical role in both the installation of new building automation systems and the ongoing service, planned maintenance, and retrofit of existing systems. This role offers a unique blend of project-based work and technical service, ensuring a diverse and engaging day-to-day experience for a control professional.

Responsibilities

• Install, program, integrate, and repair building management systems (BMS), including service, planned maintenance, and retrofits.
• Lead or assist in the installation and commissioning of new building automation systems on project sites, working closely with project managers and other technicians to ensure timely and successful completion.
• Contribute to retrofit projects, involving the replacement of old control systems with new, non-proprietary solutions.
• Conduct "point-to-point" checkouts and terminate low-voltage connections.
• Perform routine and complex service calls to diagnose and repair issues with building management systems.
• Execute planned maintenance activities on a scheduled basis to ensure optimal system performance and customer satisfaction.
• Maintain and repair low-voltage wiring, equipment, and devices.
• Troubleshoot and resolve complex issues related to controls, networks, field devices, and integrated systems.
• Load programs in field controllers and run BACnet MS/TP and BACnet IP communication networks.
• Support third-party equipment integrations.
• Establish and maintain positive working relationships with all customers and company employees, ensuring high customer satisfaction.
• Inform sales and management of qualified leads for new construction, service, maintenance, and retrofit opportunities.
• Manage time and productivity by planning, scheduling, and communicating all work assignments.
• Complete all required company documentation and reporting in a timely manner.

Requirements

• A High School Diploma or GED required.
• A minimum of 3 years of progressive experience in the building automation or HVAC controls industry, with a demonstrated ability to learn and adapt to new technology.
• Tridiuum AX or N4 Certification highly preferred but not required.
• A valid Driver’s License required.

Qualifications

• Strong understanding of commercial/industrial HVAC fundamentals, mechanical equipment (CHW, HW, AHU, VAV, CV-PKG), and controls systems.
• A working knowledge of BACnet systems and experience with Distech Controls, Tridium Niagara, and Schneider Electric controls.
• Proficiency in electrical fundamentals and using a digital multi-meter.
• Able to read and understand control and mechanical drawings.
• Excellent rapport-building skills to foster a positive experience for customers and colleagues.
• A high sense of urgency, keen attention to detail, and a collaborative, team-oriented nature.
• Prior proven problem-solving skills and the ability to think critically in high-pressure situations.
• Proficiency in interpreting HVAC mechanical plans and specifications as they relate to Direct Digital Controls.

Skills

• Strong understanding of commercial/industrial HVAC fundamentals, mechanical equipment (CHW, HW, AHU, VAV, CV-PKG), and controls systems.
• A working knowledge of BACnet systems and experience with Distech Controls, Tridium Niagara, and Schneider Electric controls.
• Proficiency in electrical fundamentals and using a digital multi-meter.
• Able to read and understand control and mechanical drawings.
• Excellent rapport-building skills to foster a positive experience for customers and colleagues.
• A high sense of urgency, keen attention to detail, and a collaborative, team-oriented nature.
• Prior proven problem-solving skills and the ability to think critically in high-pressure situations.
• Proficiency in interpreting HVAC mechanical plans and specifications as they relate to Direct Digital Controls.

Benefits

We offer a competitive salary and comprehensive benefits package, including health insurance, retirement plans, paid time off, and more. We are committed to fostering a diverse and inclusive workplace and are proud to be an equal opportunity employer. We are dedicated to providing a safe and healthy work environment and encourage all employees to participate in our safety and wellness programs.