Controls Technician, DCC Communities

About the Role

The Data Center Global Controls team is seeking a Controls Technician to join our organization, focusing on the Service & Construction of Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. This role is ideal for individuals passionate about customer experience, global thinking, and innovation in building controls and automation.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium-sized projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Conduct first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Provision servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Support commissioning and systems-level testing.
• Create red-lined drawings and documentation of systems.
• Follow change management processes to generate work requests and methods of procedures.
• Participate in factory-witnessed tests at vendors or panel builders’ facilities.
• Recommend design improvements based on user consultation and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on-site utilize proper safety methodology.
• Work on-call and a rotating schedule when required, responding to after-hours emergencies.
• Monitor ticketing systems, perform root cause analysis, and prioritize tasks.
• Manage service agreements, including vendor labor scheduling, quality assurance, and financial invoice review.

Qualifications

• Technical (Military/Trade School) diploma or associate degree with 1+ years of experience in industrial instrumentation/controls or equivalent electrical/mechanical operations experience.
• Minimum 1+ years of experience working with computer components and operating systems.
• Minimum 1+ years of experience with low and medium voltage electrical and/or mechanical systems.
• Basic understanding of industrial control systems, controllers, and programming, including troubleshooting of analog, discrete, and industrial communication protocols (MQTT, BACnet, and/or MODBUS).

Preferred Qualifications

• 1+ years of relevant work experience in a data center or other critical environment.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design, layout, and low voltage (copper/fiber) cabling.

Physical Requirements

• Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Ability to walk jobsites with uneven terrain and work at heights and from ladders.
• Occasionally lift and/or move up to 49 pounds and participate in group lifts for 50 pounds or more.

Additional Information

Amazon does not sponsor immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Amazon is an equal opportunity employer and values diverse experiences. We encourage candidates to apply even if they do not meet all preferred qualifications.

Pay

The base salary range for this position is $32.93 - $57.64 USD hourly, with final compensation determined based on experience, qualifications, and location. Additional compensation includes sign-on payments and restricted stock units (RSUs).

Location

USA, VA, Chantilly / Herndon

Company

Amazon Data Services, Inc.