Controls Technician, DCC Communities
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems.
Key job responsibilities
- Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems
- Mentor and train Facilities team members on the operation and control of BMS and EPMS systems
- Manage small to medium-sized projects and programs
- Perform point-to-point checkouts between field devices and controllers
- Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers
- Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers
- Install, replace, configure, and calibrate sensors
- Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers
- Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements
- Provide commissioning and systems-level testing support
- Create red-lined drawings and documentation of systems
- Follow change management processes to generate work requests and methods of procedures
- Participate in factory witness tests at vendor or panel builder facilities
- Perform root cause analysis during testing and commissioning
- Ensure personnel on site utilize proper safety methodology
- Perform service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks
- Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review
- Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA-standard safety equipment including limited weight-bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses
- Perform other tasks as assigned by manager
Basic Qualifications
- High school or equivalent diploma
- Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree
- Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries
- 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems
Preferred Qualifications
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification
- Experience using common communication protocols (MQTT, BACnet, and/or MODBUS)
- 5+ years of experience in controls/automation, construction or related field in a technical environment
- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures
- Experience in data centers or mission critical environment
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Pay
USA, VA, Sterling - $32.00 - $57.00 USD hourly. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave