Controls Support Engineer

About the role

The Controls Support Engineer provides on-site technical support for automated material handling equipment in warehouses and distribution centers, utilizing complex troubleshooting and problem-solving skills with a range of technical tools.

Responsibilities

• Program, troubleshoot, and repair the interface between Programmable Logic Controllers (PLCs) and Material Flow Systems (MFS).
• Program, troubleshoot, and repair sensors, scanners, visualization systems, motors, frequency inverters, and encoders.
• Affix to identify the root cause of faults and production errors.
• Work with Onsite staff and software developers to ensure maximum system uptime.
• Analyze system daily operation reports to track and identify opportunities for continued improvement.
• Create test scenarios to identify system issues.
• Train internal and external customers to increase system knowledge, resolve issues, and prevent issues from recurring.
• Update help-desk ticketing system to track, monitor, and resolve issues.
• Create documentation and training materials for system users and system service & maintenance.
• Participate in customer and internal meetings.
• Collaborate with an international team to ensure optimal system uptime and performance.
• Attend and participate in customer and internal meetings.

Qualifications

• 4-year degree in Engineering or an equivalent combination of education and experience in a similar field.
• 1+ year of experience with PLC, .NET, or Siemens S7 PLC.
• Knowledge of controlled drive engineering.
• Familiarity with automation technology, e.g., Conveyors, automated cranes, and packaging technology.
• Knowledge of bus systems, e.g., Ethernet, ASI, Profibus.
• Experience with AUTOCAD or E-Plan is a plus.

Pay

Competitive benefits like 401K/matching, a great PTO package, and generous medical benefits are offered.

Schedule

Full-time position available.