Controls Service Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled HVAC technician to join its expanding team. The ideal candidate will troubleshoot, install, commission, and maintain HVAC control systems, respond to service calls, and provide technical support to Johnson Controls customers.

Responsibilities

• Perform HVAC Control systems troubleshooting, installation, commissioning, and preventative maintenance.
• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools and various hand tools.
• Provide front-line technical and repair support through effective communications with Johnson Controls customers.
• Provide system repair and/or update recommendations and assist in proposing recommendations to Johnson Controls customers.
• Build a career with a first-class global organization by providing the highest level of service to solve building inefficiencies and resolve service-related items.
• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble-shooting, repair, and aftermarket services.
• Perform commissioning and system diagnostics for all levels of system controllers as well as end-devices (i.e., sensors, actuators, etc.).
• Keep management and JCI contractor or customer informed of job progress and issues.
• Calibrate systems requiring basic electronic test equipment.
• Complete administrative tasks including time sheets, expense reports, and on-site documentation.
• Document changes and provide information for as-built documentation.
• Execute company-sponsored as well as personally-initiated training to ensure the highest level of knowledge and capability are maintained.
• Engage with customers to fully understand their systems and needs.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
• Follow all safety standards and attend required safety training.
• High degree of employee and subcontractor safety.
• Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

Requirements

• Vocational school program or an associate degree in electronics, mechanical systems, computer technology, air conditioning, or similar field plus three years of industry experience in servicing electrical, electronic, and/or mechanical systems in the HVAC industry.
• Understanding of HVAC systems, sequences, and applications.
• Demonstrated technical aptitude in mechanical and electro-mechanical fields.
• Able to use hand, power tools, and electrical testing equipment such as a multi-meter.
• Solid knowledge base in use of personal computers.
• Attention to detail.
• Good communication and listening skills.

Qualifications

The position requires a high degree of employee and subcontractor safety. The role also demands a strong commitment to continuous learning and professional development. A competitive benefits package is included, which may include a comprehensive benefits package including 401K, medical, dental, and vision care, available from day one.

Skills

Strong problem-solving skills, attention to detail, and excellent communication are essential. Proficiency in electrical and electronics troubleshooting, as well as familiarity with HVAC systems, is required. Knowledge of Johnson Controls' software and tools is beneficial.

Benefits

Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one.

Pay

Hiring hourly range: $32.69-44.71 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.

Schedule

Hourly schedule, with potential for overtime and shift work.