Controls Service Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled HVAC technician to join its team in Western Wisconsin. The ideal candidate will be based between La Crosse, WI and Eau Claire, WI.

Responsibilities

• Perform HVAC control systems troubleshooting, installation, commissioning, and preventative maintenance.
• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools.
• Provide front-line technical and repair support through effective communications with Johnson Controls customers.
• Provide system repair and/or update recommendations and assist in proposing recommendations to Johnson Controls customers.
• Build a career with a first-class global organization by providing the highest level of service to solve building inefficiencies and resolve service-related items.
• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair, and aftermarket services.
• Load Johnson Controls field and network level controller software.
• Perform commissioning and system diagnostics for all levels of system controllers as well as end devices (i.e., sensors, actuators, etc.).
• Keep management and JCI contractor or customer informed of job progress and issues.
• Calibrate systems requiring basic electronic test equipment.
• Complete administrative tasks including time sheets, expense reports, and on-site documentation.
• Document changes and provide information for as-built documentation.
• Execute company-sponsored as well as personally-initiated training to ensure the highest level of knowledge and capability are maintained.
• Engage with customers to fully understand their systems and needs.
• Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
• Follow all safety standards and attend required safety training.
• High degree of employee and subcontractor safety.
• Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

Requirements

• Vocational school program or an associate degree in electronics, mechanical systems, computer technology, air conditioning, or similar field plus three years of industry experience in servicing electrical, electronic, and/or mechanical systems in the HVAC industry.
• Understanding of HVAC systems, sequences, and applications.
• Demonstrated technical aptitude in mechanical and electro-mechanical fields.
• Able to use hand, power tools, and electrical testing equipment such as a multi-meter.
• Solid knowledge base in use of personal computers.
• Attention to detail.
• Good communication and listening skills.

Qualifications

• High degree of employee and subcontractor safety.
• Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

Skills

• Electrical and electronics troubleshooting.
• Commissioning and system diagnostics for all levels of system controllers as well as end devices (i.e., sensors, actuators, etc.).
• Use of personal computers.
• Attention to detail.
• Good communication and listening skills.

Benefits

• Competitive salary range: $23.08 - 34.61 per hour (hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).
• Encouraging and collaborative team environment.
• Comprehensive benefits package including 401K, medical, dental, and vision care – available day one.
• Encouraging and collaborative team environment.
• Zero Harm policy.

Pay

Hiring hourly range: $23.08 - 34.61 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Schedule

Hourly schedule.

Benefits

• Comprehensive benefits package including 401K, medical, dental, and vision care – available day one.
• Encouraging and collaborative team environment.
• Zero Harm policy.