Controls Engineer Technical Support - Night Shift

Responsibilities

• Support semi‑complex systems that integrate hardware and software.
• Provide support in semi‑complex material specification, schematic troubleshooting, and appropriate follow‑up.
• Recommend ideas related to efficiency improvement, cost reduction, and enhancement of customer happiness.
• Offer outstanding troubleshooting expertise to Dematic’s customers.
• Travel between 20‑30% to different customer locations, which may include weekends and overtime.

Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• 1+ year’s experience providing customer service support in a related field.
• Experience with Allen Bradley and Schneider PLC controls platforms.
• Expertise in controls hardware troubleshooting.
• Proficiency in electrical troubleshooting.
• Strong customer‑service mentality.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.

Benefits

• Career development opportunities
• Competitive compensation and benefits
• Pay transparency
• Global opportunities

Pay

The base pay range for this role is estimated to be $53,000 – $113,000 at the time of posting. Final compensation will be determined by factors such as work location, education, experience, knowledge, and skills.

Schedule

Night shift position.