Jobs · Quality Assurance · Illinois

Control Test Analyst

Tata Consultancy Services · Chicago, IL · 3 mo ago
Quality AssuranceFull-time

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

  • Manage customer relationships and provide technical support
  • Handle customer inquiries and resolve issues efficiently
  • Collaborate with cross-functional teams to deliver high-quality solutions

Requirements

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in customer service or technical support
  • Strong problem-solving and communication skills

Qualifications

  • Proficiency in Microsoft Office Suite
  • Experience with CRM systems
  • Ability to work independently and manage multiple tasks

Skills

  • Technical proficiency
  • Customer service orientation
  • Problem-solving abilities

Benefits

  • Flexible working hours
  • Professional development opportunities
  • Competitive salary package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM

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