Control System Technician II
About the role
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers.
This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Control Systems Technician II (Para-Professional & Support Path) is responsible for supporting the installation, modification, troubleshooting, and continuous improvement of facility-wide automation and control systems at the North Manufacturing Facility in Fort Worth, Texas.
Responsibilities
- Provide day-to-day support for troubleshooting and resolving issues related to automation systems across manufacturing, research, and facility operations
- Install, modify, maintain, and improve campus-wide control systems, including HVAC controls, environmental monitoring (temperature, humidity, pressure, particulate), and central energy plant systems (chilled water and steam distribution)
- Perform and support validation activities (IQ/OQ) for automation and control systems
- Calibrate instrumentation and devices in accordance with SOPs and quality standards
- Maintain accurate and up-to-date documentation, including as-built drawings, control programs, and network architecture
- Provide ongoing maintenance and calibration support for control systems and related equipment
- Troubleshoot industrial control systems, including PLCs, SCADA systems, and associated hardware/software (e.g., Rockwell, Ignition, Moxa, Opto 22, JACE)
- Read and interpret sequences of operation and technical documentation for control systems
- Diagnose and support resolution of mechanical and electrical equipment issues impacting system performance
- Apply logical, structured problem-solving techniques to identify root causes and implement solutions
- Support facility-related projects, including system upgrades, expansions, and infrastructure improvements
- Assist with planning, budgeting, and scheduling of system and facility modifications, including estimating costs for labor, materials, and equipment
- Coordinate with contractors, vendors, and internal teams to support project execution
- Contribute to facility planning efforts such as space utilization, system design enhancements, and infrastructure upgrades
- Ensure compliance with GxP regulations by adhering to Standard Operating Procedures (SOPs), maintaining accurate documentation, and completing required training
- Support adherence to safety standards and participate in continuous improvement initiatives
- Mentor and provide guidance to Control Systems Technician I team members to support team development and project success
Requirements
- High School Diploma or Equivalent
- The ability to fluently read, write, understand, and communicate in English
- 4 Years of Relevant Experience
Work Hours: Monday – Friday: 7:30 AM CST – 4:30 PM CST, Location: Onsite, Travel Requirements: 0%, Sponsorship & Relocation Not Available
Qualifications
- Technical Degree in HVAC, Mechanical Systems, Electrical Technology, or Information Technology
- HVAC certification or equivalent technical certification
- Experience with building automation systems (BAS) such as Johnson Controls (Metasys/JCT), JACE, and BACnet protocols
- Hands-on experience with PLCs (Allen-Bradley/Rockwell preferred)
- Experience with SCADA platforms such as Ignition (Inductive Automation)
- Familiarity with industrial communication protocols and protocol translation (e.g., Modbus, BACnet, Ethernet/IP)
- Strong understanding of electrical, mechanical, and control system integration
- Experience working in regulated environments (GxP, pharmaceutical, or medical device industries)
- Ability to read electrical schematics, P&IDs, and technical drawings
Benefits
Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!