Control Room Operator I/II

Salary Range: $42,411.20 - $80,308.80
Anticipated Hiring Range: $42,411.20 - $65,416.00 (commensurate with skills and experience)

A rewarding career starts at Greenville Utilities, where all team members matter. GUC provides a friendly and supportive work environment as we all work together to bring sustainable and reliable utility solutions to our community every day. We value our employees by offering opportunities for professional and personal development, recognition, and a safe work environment. If you have a commitment to supporting and building our community, we want your energy and talent as part of our diverse team.

About the role

The Electric Department is seeking a Control Room Operator to perform responsible communications while responding to routine and emergency conditions on the Electric, Water, Wastewater, and Gas utility systems.

Requirements

Control Room Operator I

• Over one year of experience
• Proficient in oral communication
• Ability to multitask in daily job performance
• High school diploma/GED
• Valid Driver’s License
• Experience with SCADA, Geographic Information Systems, Customer Information Systems, Outage Management Systems, and Work Management Systems is preferred

Control Room Operator II

• Over three years of experience
• Proficient in oral communication
• Six-months/one year of advanced study or training past the high school equivalency
• Valid Driver’s License
• Experience with SCADA, Geographic Information Systems, Customer Information Systems, Outage Management Systems, and Work Management Systems is preferred

Responsibilities

• Dispatching information to crews and departments on a daily basis over GUC’s computer, telephone, and radio systems, along with operating computerized remote control system equipment
• Communicating with internal and external customers
• Reading and analyzing computerized data, gauges, meters, and charts
• Generating service orders based on information received from various customers, GUC personnel, and departments
• Notifying appropriate personnel regarding alarms on all associated systems
• Monitoring and operating each department’s Supervisory Control and Data Acquisition Systems
• Maintaining various communications and operational logs
• Assisting with restoration of facilities during storm situations as stated in the GUC Emergency Plan

Benefits

• Medical and Dental Plans
• Local Government Retirement System (LGERS) – regular full-time and designated part-time employees are eligible
• 401(k) and 457 plan, including company 401(k) employer contribution
• On-Site Health Clinic
• Paid Holidays
• Vacation and Sick Leave
• Flexible Spending Accounts
• Professional Development
• Tuition Assistance Program
• Wellness Programs
• Computer Purchase Program

Schedule

This position is part of our 24/7 control center and is primarily scheduled for 12-hour daytime shifts. While the role is dayshift focused, candidates must be able to work occasional night shifts to support coverage needs such as vacations, training, and other staffing requirements. This position also requires working weekends and holidays.

Additional Information

This is a DOT-regulated position and is subject to random drug and alcohol testing per DOT guidelines. Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check.