Control Room Clerk

ESSENTIAL DUTIES AND TASKS

• Responsible for the timekeeping function for Local Marketing and assists Local Marketing representatives in manifesting tours when necessary.
• Creates transportation reservations with affiliated third-party partners.
• Confirms tour and transportation appointments.
• Produces and distributes daily/weekly/monthly reports for Local Marketing.
• Processes Pre-Assigned Representative requests for Sales.
• Provides data validation for but not limited to Owner Equity, Campaigns, Soft Scores, and MOARS.
• Affords assistance with allotment availability.
• Ensures that both internal and external customers are provided the utmost level of customer service.

QUALIFICATIONS

• A high school diploma or GED is required.
• Experience with Word and Excel software is preferred.
• Previous timeshare marketing or sales experience is preferred.
• Excellent interpersonal and customer service skills are essential.
• Working knowledge of Word and Excel is required.
• High integrity and the ability to handle multiple tasks and balance priorities are important.
• A positive and cooperative attitude is valued.