Control Room Associate

Responsibilities

• Daily preparation of operations for each business day by gathering and disseminating operational information to all work centers at PS.
• Cookise and coordinate successful execution of all planned and unplanned operations.
• Initiate and coordinate reservation-related tasks with LAX Airline Carriers.
• Effectively manage PS Terminal relationships with TSA, CBP, LAWA PD, and other LAWA organizations.
• Effectively manage relationships with third-party vendors when required.
• Able to coach and deliver feedback for developmental purposes.
• Be approachable and have interpersonal skills that foster trust and respect.
• Provide excellent customer service to our members, business partners, and PS departments and colleagues.
• Perform any other duties as needed by the operation as directed by The Managing Director or other PS Leadership.

Requirements

• Must pass a pre-employment background check including drug screening and TSA/CBP clearance.
• Able to utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Airport experience preferred.
• Minimum education requirement of High school Diploma/GED.
• Able to manage conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to lead teams.
• Collection of SSN as part of the background check process will be required.
• Must be authorized to work in the United States.
• Full Time Employee Benefits include medical, dental, vision, life insurance, long-term and short-term disability, 401K retirement plan with company matching, Health and Dependent care FSA and HSA with company matching, Merit-based raises and bonuses, 12 PTO Days / 6 Paid Sick Days Prorated Annually, Monthly health & wellness and cell phone reimbursement, Parental benefits 100% paid up to 6 weeks, Friends & Family Discounted PS Use, Tuition Reimbursement, Paid training, A great career path with promotion opportunities.
• Compensation $32.67/hour. Overtime opportunities available.

Qualifications

• Control Room Associate is responsible for the daily coordination of all PS movements.
• The ideal candidate for this position is a motivated, team-orientated individual with the ability to successfully manage multiple activities while providing leadership and direction to the team of Member and Operations Associates.

Skills

• Pass a pre-employment background check including drug screening and TSA/CBP clearance.
• Utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Manage conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Lead teams.

Benefits

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability, 401K retirement plan with company matching, Health and Dependent care FSA and HSA with company matching, Merit-based raises and bonuses, 12 PTO Days / 6 Paid Sick Days Prorated Annually, Monthly health & wellness and cell phone reimbursement, Parental benefits 100% paid up to 6 weeks, Friends & Family Discounted PS Use, Tuition Reimbursement, Paid training, A great career path with promotion opportunities.
• Compensation $32.67/hour. Overtime opportunities available.

Pay

$32.67/hour. Overtime opportunities available.

Schedule

Full Time Employee Benefits include medical, dental, vision, life insurance, long-term and short-term disability, 401K retirement plan with company matching, Health and Dependent care FSA and HSA with company matching, Merit-based raises and bonuses, 12 PTO Days / 6 Paid Sick Days Prorated Annually, Monthly health & wellness and cell phone reimbursement, Parental benefits 100% paid up to 6 weeks, Friends & Family Discounted PS Use, Tuition Reimbursement, Paid training, A great career path with promotion opportunities.

This is a full-time, onsite role.