Contracts & Billing Administrator

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We serve customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896, we combine unique design capabilities, expert market knowledge, and national purchasing strength to deliver unparalleled service, including delivery, installation, and after-sales support.

About the role

The Contracts & Billing Administrator will support the efficient execution of contracts and billing processes. This role requires experience with AIA billing and offers hybrid work from our Cleveland, OH location. Familiarity with Vendor Management Systems (VMS) and Navision is a plus.

Responsibilities

• Manage and organize contract documents and records, ensuring accuracy and completeness.
• Review contract terms and conditions, identifying key details and requirements.
• Execute billing processes, including data entry, invoicing, and documentation.
• Ensure invoices are prepared in compliance with contractual terms and client requirements.
• Maintain and analyze contract and billing data using Navision and other relevant systems.
• Perform data verification, reconciliation, and generate reports as needed.
• Utilize VMS to facilitate the management of vendor contracts, compliance, and performance.
• Collaborate with vendors through the VMS to ensure seamless contract administration.
• Communicate effectively with internal teams and external stakeholders regarding contract and billing matters.
• Collaborate with cross-functional teams to address inquiries and resolve issues.
• Identify opportunities for process improvements within the Contracts & Billing department.
• Participate in initiatives to enhance overall efficiency and effectiveness.

Requirements

• 1 – 2 years of relevant experience in Contracts & Billing administration, or equivalent military or practical experience.
• Experience with Vendor Management Systems (VMS) and Navision is preferred.
• Proficient in Microsoft Office applications.
• Experience with AIA billing.
• Prior experience in foodservice equipment and supplies is desired.
• Ability to successfully pass a background check post offer acceptance.

Skills

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a team environment.
• Analytical mindset with the ability to interpret and analyze contract and billing data.
• Ability to adapt to new processes and technologies.
• Strong problem-solving skills and a proactive approach to addressing challenges.

Benefits

• Medical, Dental, and Vision insurance
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k with employer match
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

TriMark USA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.