Contracting Field Superintendent

About the Role

The Mechanical Contracting Field Superintendent supervises a team of Mechanical Contracting field technicians, focusing on enhancing their performance and facilitating their continuous training, growth, and improvement.

Responsibilities

• Directly supervises field employees in the Mechanical Contracting Department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Coordinates with Project Managers on start dates and manpower needs.
• Serves as liaison between the field and the office.
• Assists with the onboarding process for new technicians.
• Provides regular feedback and coaching to technicians on performance expectations.
• Hires field associates based on workload, including working with temp staffing companies if additional manpower is needed.
• Holds all field associates accountable for actions requiring disciplinary action, involving HR and management as needed.
• Reviews and approves field associates’ weekly time and expenses for accuracy.
• Conducts weekly onsite job visits as projects progress.
• Maintains the schedule board to ensure accuracy at all times.
• Represents the team at quarterly Team Leader meetings and provides feedback, including updates.
• Performs annual performance reviews with each field technician; sets goals and addresses performance issues; provides recognition for exemplary performance.
• Assists the Operations Manager and provides oversight of respective team resources.
• Forecasts anticipated staffing needs for your territory with Project Managers.
• Ensures compliance with federal, state, and local laws, legal regulations, and recommended best practices.
• Collaborates with all associates to uphold the company’s mission and values.
• Flexibility to work overtime/weekends as required.
• Regular travel requirements with overnight travel.
• Performs other duties as assigned.

Qualifications

• High school diploma required; Associate’s degree preferred.
• Minimum of 5 years of experience in scheduling/dispatching.
• 2 years of customer service experience required; HVAC industry experience is a plus.
• Frequent use of computers, mobile devices, and Microsoft products to manage business processes and tasks.
• Ability to pass drug screening.
• Ability to prove US employment eligibility.
• Must possess a valid driver’s license.

Physical Demands

• Regularly required to stand, walk, bend, stoop, crouch, kneel, squat, balance, and climb, with occasional sitting and lying.
• Requires working in confined/constricted spaces and at elevated heights (e.g., ladders, scaffolding, rooftops).
• Material handling demands include lifting from floor level to overhead and maneuvering in tight or awkward spaces.
• Ability to lift and carry or otherwise move:
  • Up to 25 pounds constantly
  • Up to 50 pounds occasionally
  • Over 50 pounds only with mechanical assistance or team lift, following safety protocols
• Associates are expected to lift no more than 50 pounds independently unless assisted by appropriate equipment or a team lift.
• Team lifts are required for any load exceeding 50 pounds per individual, with clear communication protocols to ensure safety.
• Must always follow proper lifting techniques and safety protocols.
• Frequent use of hands and wrists for repetitive tasks such as tool use, wiring, or securing fasteners.
• Must have sufficient hand-eye coordination and manual dexterity to use hand tools, power tools, and electronic diagnostic equipment.
• Must be able to work at heights and climb ladders.
• Regularly required to use hands to operate objects, tools, or controls, and reach with hands and arms.
• Must be able to communicate effectively and perceive verbal instructions and warnings in high-noise industrial environments (above 85 dBA) while wearing required hearing protection.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must have the physical capacity to work extended hours, including overtime and weekends, during peak demand or emergency service periods.
• Position is classified in the Heavy Physical Demand Classification (PDC).

Environmental Exposure

• Regularly exposed to mechanical/equipment rooms, rooftops, and drop ceilings.
• Occasionally required to work in extreme outdoor conditions (heat, cold, rain, snow) and unconditioned indoor spaces.
• May occasionally be exposed to moving mechanical parts; high, precarious locations; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration.
• All exposures occur within regulated safety limits, and appropriate personal protective equipment (PPE) is provided.

Personal Protective Equipment (PPE) Requirements

• Must wear appropriate PPE, including but not limited to: safety glasses, safety-toed boots, hard hats, high-visibility vests or shirts, task-specific gloves, fall protection harness, and hearing protection, as required by the work environment.
• Hard hats are required when working in areas with potential overhead hazards.
• Specialized PPE (e.g., respirators, arc-rated clothing, fall protection) may be required depending on task-specific hazards, and training will be provided as needed.
• All PPE must comply with OSHA standards and be inspected daily for proper condition, fit, and freedom from defects.