Contracted Case Manager

Primary Duties and Responsibilities

• Service Coordination
  • Take person-centered approach to identify the needs and preferences of individuals on your caseload
  • Find resources to meet the unique needs of each individual
  • Complete referrals for services
  • Ensure services are not duplicated
  • Maintain regular contact with providers to ensure quality service delivery
  • Manage payment authorization for service providers
• Support Plan Development and Maintenance
  • Identify goals, needs, and preferences of the individual
  • Develop annual support plan that integrates all necessary policy components
  • Update plan as necessary throughout the year
• Advocacy
  • Promote health, safety, and well-being
  • Encourage independence and respect the right for individuals to take risks
  • Assist individuals in expressing their preferences and having their voice heard
• In-person Home Visits
  • Maintain a minimum of two in-person visits annually with all individuals, either in their home or other community locations
  • Must be willing to drive throughout the greater Twin Cities and occasional travel throughout the state
• Documentation
  • Document case notes in electronic record system
  • Maintain case notes for all work throughout the day
  • Must include a detailed, subjective narrative of all tasks completed
  • Include precise time of each completed task to allow for necessary billing of work
  • Ensure integrity in all documentation completed

Typical Schedule

Primarily M-F Days. Must occasionally be willing and able to work flexible hours/days, reflective of the dynamic schedule of the organization.