Contract Support Coordinator

This role operates within event management and marketing for corporate events, product launches, brand activations, creative design, and experiential campaigns. The Contract Support Coordinator ensures contract-focused coordination with a strong emphasis on service resolution, maintaining clear visibility of confirmed facts, pending dependencies, and exceptions.

About the Role

The Contract Support Coordinator applies contract-focused coordination to resolve issues within the dynamic environment of event management and marketing. The role prioritizes traceability, ownership, and actionable next steps in all workflows, ensuring decisions align with the demands of corporate events, product launches, brand activations, creative design, and experiential campaigns.

Responsibilities

• Coordinate contract support with issue resolution, ensuring each checkpoint includes a visible source, owner, status, and next action within the context of event management and marketing.
• Review and maintain global events role documentation with status tracking for contract support coordination, adhering to a contract-focused, support-focused, and coordination-owned work profile.
• Document case management with deadline management, ensuring all actions are traceable and unresolved items have clear ownership.
• Maintain comprehensive documentation and reporting for contract support coordination, ensuring transparency and accountability.
• Reconcile quality control with workflow management, surfacing repeated errors before they result in downstream rework.

Operational Priorities

• Decision Pattern Quality Standard: Ensure service resolution remains usable under the specific demands of event management and marketing. Completed work must be traceable, unresolved items must have owners, and errors must be surfaced proactively.
• Working Strengths:
  • Use Strive Global Events Workflow Context and Customer Service confidently in contract support coordination.
  • Apply data accuracy without losing track of evidence or deadlines.
  • Document process compliance and issue escalation decisions to maintain clarity in decision-making.
  • Exercise judgment in follow-up, especially when coordination depends on external confirmations rather than assumptions.
• Role-Specific Handoff Test: Ensure all work is secure, traceable, and ready for the next authorized teammate by maintaining current signals in strive global events workflow context, status tracking, and follow-up.

Position Details

This is a full-time, associate-level role. It is 100% remote within the United States.

Pay

Base salary: $40,000–$60,000 per year.