Contract Services Support Specialist

Responsibilities

• Produce provider contracts including updating documents, coordinating and obtaining approvals.
• Maintain contract files including monitoring of licenses, insurance coverage, and renewal.
• Affiliate in quality review process for contracted entity credentialing and recredentialing.
• Congest coordination of execution and renewals of BAA, MOUs, and miscellaneous service agreements at direction of direct supervisor.
• Update provider rates, including coordinating rate adjustments, supporting negotiations, and ensuring timely communication and documentation of changes.
• Develop and analyze provider service reports.
• Enter information into EHR related to fee schedules, rate setting, and contracted provider credentials.
• Assist in claims adjudication process as needed related to errors in fee schedules or rates.
• Maintain provider databases including but not limited to Salesforce, Fresh Service, and relevant EHRs.
• Create various spreadsheets, charts and graphs, and develop reporting out of established databases.
• Participate in data collection for rate review with CFO and other departments as needed.
• Participate, record and produce meeting minutes, as assigned.
• Congest coordination of meetings upon request.
• Monitor Fresh Service tickets activities to support meeting deadlines and monitor urgent tasks to ensure timely follow-up.

Qualifications

• Strong organizational skills and attention to detail.
• Experience with contract management systems and EHRs.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in Microsoft Office Suite.