Contract Review Representative
Valence · West Springfield, MA · 1 wk ago
Management$20–$23/hrContract
Responsibilities
- Review customer Purchase Orders and related documents.
- Communicate with customers and other departments to resolve incoming order issues.
- Respond to incoming phone calls and emails from customers regarding job order status.
- Locate and understand relevant Quality system documentation in the computer system.
- Coordinate with other Valence departments to answer and resolve customer inquiries and problems.
- Follow company procedures by correctly filling out checklists and notifying superiors of paperwork problems.
- Enter customer jobs and release them to the appropriate department.
- Competently process paperwork with little or no supervision.
- Maintain a clean, safe work environment.
- Review and enter unusually difficult work with a high degree of craftsmanship.
- Exhibit a "teamwork attitude" with a "can-do demeanor" and flexibility, including willingness to work overtime.
- Perform other duties as assigned.
Requirements
- This position requires access to EAR or ITAR controlled technologies.
- Applicants must be eligible for employment under U.S. export control laws and meet the requirement of being a "U.S. Person."
Benefits
- Medical, Dental, and Vision coverage
- Long-term Disability
- 401(K) with 3% company match
- Holiday Pay
Pay
$20.00 to $23.00 per hour
Schedule
1st shift: 8:30 AM – 5:00 PM