Contract Legal Assistant
About the role
Customer.io’s Legal team is seeking a highly motivated Legal Assistant contractor to join our growing and innovative legal team. Reporting to the General Counsel, this role offers a unique opportunity to gain practical, hands-on experience in a fast-paced SaaS environment. You’ll work closely with the General Counsel, Legal Ops Manager, and Paralegal, contributing to a wide range of projects that support the company’s legal, compliance, and operational initiatives.
As a Legal Assistant contractor, you will tackle projects that directly support Legal’s goals—such as contract management, legal operations, and privacy compliance—while collaborating with cross-functional teams, honing your technical skills, and receiving mentorship. You’ll gain hands-on experience with contract lifecycle management tools like LinkSquares, support privacy and security assessments, and develop strong organizational and communication skills. You’ll also learn best practices in legal operations, contract negotiations, and remote collaboration within a fast-paced SaaS environment.
Responsibilities
- Assist with contract organization and data hygiene as part of our legacy migration project to LinkSquares.
- Review and archive legacy and outdated templates and documents from Google Drive to streamline internal file systems.
- Shadow the General Counsel and Paralegal in real-time contract negotiations and related stakeholder interactions.
- Support the legal team in managing shared inboxes, including triaging, tagging, and responding to routine inquiries.
- Initiate and coordinate customer security assessments using Conveyor and other intake tools.
Requirements
- Interest in corporate, contract, or technology law.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Excellent written and verbal communication skills.
Qualifications
- Interest or experience in legal tech platforms (e.g., LinkSquares, Conveyor) is a plus.
Pay
$30–$35/hour
Schedule
40 hours/week, temporary coverage through the end of 2026