Contract Clinical Consultant

Summary Of Functions

The Contract Clinical Consultant (LCSW/LMFT) provides advanced clinical expertise and field-based consultation to support the Family Support Services (FSS) team in delivering high-quality, trauma-informed care to donor families throughout the organ, eye, and tissue donation process.

Duties & Responsibilities

• Provide real-time consultation to FSS staff during complex family dynamics, conflict, escalations, rescinds, or high-risk clinical situations.
• Be available for scheduled on-call coverage to support staff evenings, weekends, and holidays as defined in the contract.
• Support FSS staff in navigating culturally sensitive, religious, or ethically complex cases.
• Provide guidance in crisis intervention, de-escalation, anticipatory grief, traumatic loss, and complicated bereavement.
• Consult with leadership regarding unusual occurrences, risk management concerns, or emotionally charged cases requiring clinical oversight.
• Aid in reviewing challenging cases to identify themes, lessons learned, and opportunities for practice improvement.

Staff Support & Clinical Development

• Offer structured case consultation sessions for FSS staff (individual and group).
• Provide clinical debriefings following emotionally difficult cases, traumatic events, or family conflicts.
• Support staff in developing care plans that reflect trauma-informed, culturally responsive best practices.
• Identify emerging training needs based on case trends.
• Provide targeted in-service trainings on topics such as: Complex grief and bereavement, Cultural humility in end-of-life care, Family systems in crisis, Compassion fatigue and secondary trauma, Managing rescinds and conflict.
• Serve as a clinical resource to strengthen staff confidence and reduce burnout.

Collaboration & Organizational Alignment

• Partner with the Director, Family Support Services, to align clinical practice with departmental goals and organizational values.
• Provide feedback regarding systemic themes impacting donor family experience.
• Participate in select leadership meetings when clinical insight is relevant.
• Support cross-department collaboration when family dynamics intersect with clinical, allocation, recovery, or hospital partnership teams.

Quality & Best Practice

• Stay current on trends in grief counseling, trauma-informed care, crisis intervention, and donation-related bereavement.
• Incorporate evidence-based practices into consultation and training.
• Promote ethical decision-making and professional boundaries in field work.
• Reinforce documentation standards and risk-aware clinical practice.

Job Qualifications And Requirements

• Education: Master’s degree in Social Work, Marriage & Family Therapy, or related behavioral health field (required).
• Experience: Minimum five (2) years post-licensure clinical experience. Demonstrated experience in grief counseling, crisis intervention, trauma-informed care, or hospital-based behavioral health. Experience supporting professionals in high-stress medical environments preferred. Familiarity with organ donation, end-of-life care, or ICU settings strongly preferred.
• Essential Skills: Advanced crisis intervention and de-escalation skills. Strong understanding of death, dying, and bereavement processes. Ability to consult calmly during emotionally charged situations. Excellent verbal communication and clinical reasoning skills. Cultural humility and sensitivity to religious, ethnic, and socioeconomic diversity. Ability to work independently without direct oversight. Strong professional boundaries and ethical judgment. Proficiency in Microsoft Office and virtual communication platforms. Proficient in reading, writing, and speaking Spanish and English.
• Personal Attributes: Grounded presence during crisis. Emotionally regulated and steady. Collaborative, not hierarchical. Respected clinical authority without positional authority. Mission-aligned and family-centered.

Physical Environment / Working Conditions

Primarily office/hospital support with remote consultation as needed. Travel within the Donation Service Area (DSA) may be required. Flexible hours based on contracted on-call schedule. Must maintain reliable transportation and California driver’s license if in-person response is required.

Pay

$52/hour