Contract Business Analyst, People Enablement

Build the future, spark innovation, and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability, and equity crises through:

• Renewables and energy services
• Engineering and design
• Construction and facility services

About the role

We are seeking a mid-level Business Analyst to join our team on a contract basis. This role sits at the intersection of business process improvement and HR systems, supporting both analytical and technical workstreams across our People Enablement landscape, including Workday HCM, Learning Management System (LMS), and Applicant Tracking System (ATS). The ideal candidate brings strong requirements-gathering and stakeholder engagement skills alongside hands-on Workday HCM experience, including report writing, project delivery support, and participation in shared support operations.

Responsibilities

Business Analysis & Process Improvement

• Elicit, document, and validate business requirements from HR and operational stakeholders across end-to-end HR processes
• Facilitate workshops and working sessions to identify pain points, gaps, and opportunities for process improvement
• Develop process maps, user stories, and functional specifications to support system and workflow enhancements
• Conduct current-state and future-state analysis, including gap assessments and feasibility evaluations
• Track and manage requirements through delivery, ensuring traceability and stakeholder alignment

Stakeholder Management

• Serve as a key liaison between business stakeholders and technical or delivery teams
• Manage competing priorities and conflicting requirements across stakeholder groups, facilitating consensus and driving sign-off
• Communicate project status, risks, decisions, and changes clearly to both technical and non-technical audiences
• Build and maintain strong working relationships across HR, People Operations, IT, and leadership teams

Documentation

• Produce high-quality Business Requirements Documents (BRDs), functional specifications, use cases, and user stories with clear acceptance criteria
• Develop and maintain SOPs, process maps, RACI matrices, and other supporting documentation
• Maintain system documentation including configuration guides, data dictionaries, and reporting inventories
• Author training materials and job aids to support end-user adoption of new processes or system changes

Project Support

• Support project delivery across the full lifecycle — from discovery and requirements through testing, go-live, and hypercare
• Write UAT test cases, coordinate testing activities, and track and manage defects to resolution
• Conduct change impact assessments and support readiness planning for process or system changes
• Support semi-annual Workday release cycles by reviewing release notes, assessing impact, and coordinating testing

People Enablement Administration & Support

• Build and maintain Workday reports (standard, custom, matrix, and composite) to support HR and leadership decision-making
• Participate in the triage and management of incoming People Enablement support requests via ServiceNow, assessing priority and complexity, routing cases to the appropriate team member or resolver group, and tracking through to resolution
• Troubleshoot Workday and broader People Enablement issues, escalating to implementation partners or vendors as needed
• Maintain People Enablement documentation and support continuous improvement of platform capabilities

Requirements

• 3–6 years of experience in a Business Analyst or HR Analyst role, with at least 2 years working directly in Workday HCM
• Demonstrated experience gathering requirements, driving process improvement initiatives, and managing stakeholder relationships
• Strong documentation skills with experience producing BRDs, functional specifications, SOPs, and process maps
• Proficiency in Workday report writing (custom reports, calculated fields, dashboards)
• Solid understanding of Core HR data structures and HCM business processes (hiring, onboarding, job changes, terminations)
• Experience supporting UAT, including test case writing and defect tracking
• Experience working with ITSM platforms such as ServiceNow for case and request management
• Strong communication and facilitation skills with the ability to engage both technical and non-technical audiences
• Ability to work independently in a contractor capacity and manage priorities with minimal oversight

Preferred Qualifications

• Workday Pro certification in HCM or Reporting
• Previous experience working directly in a Learning Management System, Applicant Tracking System
• Familiarity with Agile or hybrid project delivery methodologies
• Proficiency in Visio for process documentation and workflow mapping
• Prior experience working in an HR function or supporting HR teams in a business-facing capacity

Pay

The pay range for this position is $40.00 - $50.00 per hour; however, pay offered may vary depending on job-related knowledge, skills, and experience.

Benefits

A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.