Contract Billing Administrator

Who We Are

Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.

What You Will Do

• Review billing contract data from customer sales order and enter specific contract terms into contract record of billing system to set up maintenance agreement.
• Answer and respond to email or telephone inquiries with internal or external customers re: rates, procedures, or billing inquiries in a timely manner.
• Review the billing queue daily to check for meter readings, ensure billing accuracy and resolve discrepancies to process contract billing.
• Process contract rewrites to adjust existing maintenance agreements.
• Calculate and prepare special billing spreadsheets with Excel to present to customers.
• Run e-views to target specific billing criteria, i.e., above and below grids, expired contracts, etc.
• Prepare profitability or special reports as assigned.
• Perform other related duties as assigned.

Minimum Qualifications

• A high school diploma, GED, or equivalent.
• One to two years of office administration or industry experience.
• One to two years of experience with Microsoft Office products.
• Must be able to travel to St. Cloud, MN for a portion of the training.

Preferred Qualifications

• A bachelor's degree in finance or accounting required or equivalent.
• Excellent written and verbal skills.
• Able to multitask in a deadline-driven, fast-paced environment.
• Experience in delivering customer-focused solutions.
• Exhibits analytical problem-solving and troubleshooting skills.
• Able to make sound decisions in a timely manner.
• Experience in analyzing complex data and processing information accurately.
• Strong PC skills, including E-automate and other software such as CRM software.
• Exceptional Excel experience with a core knowledge in mathematical methods or formulas to solve a problem.
• Proven track record in process optimization and improvement.
• Exhibit resilience, creativity, and focus in a positive manner.

Work Hours

Monday through Friday, 8:00 am to 5:00 pm with schedule flexibility and hybrid work options after training.

What We Offer

• Medical, Dental, and Vision Insurance.
• Short- and long-term disability program.
• Life Insurance.
• Educational Development Benefits.
• Employee Stock Ownership Plan (ESOP) + Gainshare — because your success is also your investment.
• 401K + Match.
• Paid Time Off (PTO).
• Paid Volunteer Days! — give back alongside your peers in the community.

Pay Range

$20 - $21 per hour.