Contract Administrator

Position Summary

ITT Goulds Pumps is seeking a Contract Administrator to join their team in Seneca Falls, NY. The ideal candidate will have previous customer service and/or contract administration experience.

Essential Responsibilities

• Reconcile, configure and enter orders as follows:
  • Address and resolve unacceptable clauses in customer purchase orders or terms and conditions for purchase.
  • Review order header file and/or purchase order for pricing and correct multiplier levels.
  • Review customer technical specifications with team to ensure all customer hardware and software requirements are scheduled accordingly.
  • Reconcile & enter all software, hardware, QA & tagging requirements into areas such as ERP system, order tracking, document tracking with the use of the configurator, ERP system, order entry and processing system.
  • Draft purchase requisitions for major buy out items such as motors, tanks, valves, etc. Identify all specification details and pass them on to buyers and/or sub-vendors.
• Administer Orders/projects As Follows:
  • Identify all comments and changes required to drawings as noted by customer.
  • Initiate changes through FOCN process and document tracking. Note changes and their effect on schedules, hardware, etc within the FOCN.
  • Thoroughly review and sign acknowledgement copy of the customer PO if required.
  • Receive, coordinate and impose resolution of all software and hardware related questions generated by customers and interdepartmental personnel.
  • Aid finance department to resolve collection issues and clarify terms of purchase.
  • Aid customer service reps in expediting shipment of outside purchases and informing inspectors & expeditors regarding job status.
  • Meet as required with commercial engineering to clarify applicable hardware and software requirements.
  • Resolve manufacturing and shipping problems with shipping floor and/or assembly floor.
• Perform miscellaneous functions as required.

Position Requirements

• 2-4 years college degree with 1+ years of experience is preferred; High School Diploma with equivalent experience is required.
• Strong written and verbal communication skills are required, ERP and MS Office experience are required.
• Detail oriented and organized with a concern for quality.
• Must have excellent customer service skills and be a team player.
• Basic product knowledge is preferred.
• General understanding of T/C’s, sales terms, freight terms, and payment terms.
• Ability to work in a fast-paced environment.

Equal Pay Act Statement

ITT aims to pay its employees fairly and competitively in the locations where they live and work. Pay-for-performance is a principle we believe in, and employees are rewarded based not only on what they accomplish, but also on how they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based on several factors such as candidate experience and qualifications, location, as well as market and business considerations.