Contract Administrator

Responsibilities

• Develop and implement processes which permit the efficient flow and approvals of contracts.
• Maintain an organized contract database, including agreements, supporting documentation, record of approvals, and complete and accurate contract summary data fields.
• Provide timely notice to stakeholders of upcoming contract expirations and renewals. Ensure all contracts are actioned prior to required notice periods, escalating to senior leadership as needed.
• Generate recurring and ad hoc contract reports which support tracking of renewal timelines, expirations, or evaluation of other contract terms.
• Collaborate with finance to establish processes which validate that agreements are within budgetary guidelines prior to agreement signature.
• Support upkeep of contract templates provided by legal and accessibility and ease of use of such templates for stakeholders. Build agreements utilizing preexisting templates.
• Develop standard operating processes, training materials, and consult as applicable to encourage contract process compliance from business owners.
• Engage with vendors to obtain status updates or support collection of documents as relevant.
• Process service provider vendors through credentialing process, which includes facilitating stakeholder review of any vendor deficiencies and final vendor approval or rejection.
• Help identify and facilitate review DispatchHealth’s credentialing standards, including hosting Credentialing Committee meetings as needed.
• Identifies, establishes and maintains a software solution which supports overall credentialing process including vendor submission of required materials.
• Performs other administrative and project support duties as required.
• Provides outstanding customer service to our patients and their families, co-workers, and service provider partners.

Qualifications

• Solid understanding of the contracting function
• Strategic thinking with the ability to connect dots between systems and operational processes
• Excellent organizational skills with attention to detail
• High level of service deliverability including multi-tasking, ability to prioritize work and meet deadlines and adapt to a dynamic environment
• Strong written and verbal communication skills, ensuring inclusivity of appropriate stakeholders
• Work autonomously – ability to take ownership of assigned responsibilities and work independently with minimal supervision
• Computer literacy, including command of Microsoft Office applications with the ability to learn and administer a new software platform as needed
• Familiarity with Smartsheet is a plus
• Ability to demonstrate respect and professionalism for patients’ rights and individual needs, including demonstrated ability to maintain HIPAA compliance and other confidentiality