Continuous Improvement Specialist (Administrative Officer 2)

About the role

The Continuous Improvement Specialist position with the Bureau of Publications offers an exciting chance to shape stronger and more efficient workflows. This role helps teams discover better ways to serve customers and build lasting improvements. It brings energy and purpose to everyday work by encouraging creative problem solving and collaboration.

Responsibilities

This position leads efforts to improve processes, strengthen quality, and guide strategic planning across the Bureau. It supports teams by evaluating workflows, coordinating improvement projects, and helping staff use proven methods to achieve results.

• Program Leadership: Manage the bureau’s continuous improvement program and apply lean methods to strengthen operations
• Process Evaluation: Identify areas for improvement and recommend updates that support efficiency and cost savings
• Team Guidance: Lead workgroups that address process issues and help employees apply improvement strategies
• Project Tracking: Monitor progress, assess risks, and provide updates that support strong decision making
• Quality Oversight: Coordinate quality initiatives and review data to identify trends and corrective actions
• Policy Support: Review proposed procedures and provide direction to ensure documentation is accurate and compliant

Note: This position is considered essential. You will be required to report to work during emergencies and office closings.

Qualifications

Minimum Experience and Training Requirements (any one of the following):

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree;
• Any equivalent combination of experience and training.

Additional Requirements:

• At least one year of experience within the Printing Manufacturing Industry.
• At least one year of experience leading process improvement initiatives within the Print Industry.
• At least one year of experience developing and maintaining Quality Control standards within the Print Industry.
• At least one year of experience with Data Analytic tools such as Microsoft Excel.
• At least one year of experience facilitating and organizing workgroup sessions to resolve department level issues.
• At least one year of experience in developing, implementing, and enforcing standard operating procedures.
• Ability to perform essential job functions.

Schedule

Full-time employment. Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position.

Pay

In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email.