Continuous Improvement Manager

About the role

This is a dynamic and high profile position managing 5-6 Engineers across 4-5 customer locations. Experience with automation is a plus.

Responsibilities

• Support the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations.
• Manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth.
• Leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination.
• Interface with employees at all levels and functions across the business.
• Interface with Senior Management and/or customer(s).
• Develop and execute strategy, scorecarding and key performance indicator action plans.
• Conduct assessments of critical site and business needs.
• Develop a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites.
• Drive process improvement activities to achieve dramatic improvement in key business metrics.
• Provide regular reports of data and actions to measure progress against performance and business objectives.
• Translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements.
• Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence.
• Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
• Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use.
• Utilize engineering methods, data analysis, Lean tools, and quality standards to improve distribution and/or transportation operations.
• Facilitate and execute Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment).
• Identify process gaps and recommend and lead CI Team to implement process improvement.
• Manage, track, and report the progress and value of the transformational activities and projects across customer accounts.
• Assess, develop, implement, and continuously improve activities related to the implementation of lean processes across accounts.

Qualifications

• Bachelor's degree required in Engineering, Business, or Supply Chain Management.
• Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry.
• Experience with automation is a plus.

Skills

• Effective interpersonal skills.
• Strong verbal and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Multitasking, highly organized, with excellent time management skills.
• System and change implementation skills.
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required.
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required.
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required.
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods).
• Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).
• Knowledge of Dedicated Services and Managed Transportation Networks.
• Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment.
• Knowledge of Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau.
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes.
• Knowledge on team member hiring/on-boarding.
• Knowledge of goal setting and performance management/resolution intermediate preferred.
• Lean Six Sigma, required.
• Other cPMP, ISO/QMS, preferred.
• American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days.
• 401 (K) Savings Plan with a company match.
• Discounted employee stock purchase options.
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more.
• All major holidays paid and Paid time off within your first year.
• Up to 12 weeks paid maternity leave.

Pay

Exempt / Salary paid Twice Per Month
Annual Salary Pay: $110,000 - $120,000 per year based on experience
Bonus: 20% Annually

Schedule

Shift 1st : Monday – Friday 8:00am – 5:00 pm (flexible)
Travel: 50%-75% (4-5 customer locations)
REMOTE: (EST/ CST time zones preferred)