Jobs · Management · New Hampshire

Continuous Improvement Manager

PCI Pharma Services · Bedford, NH · 2 wk ago
ManagementFull-time

Summary Of Objective

The Continuous Improvement Manager is a hands-on operational leader responsible for driving measurable performance improvements across manufacturing and business processes. This role requires a strong foundation in process engineering, data-driven problem solving, and Lean methodologies.

Essential Duties And Responsibilities

  • Create in conjunction with the Global OPEX Director / Site Leader, the lean vision for the site and implement the Lean Maturity Index to establish an Operational Center of excellence.
  • Facilitate and Coach A3 projects, cross functional kaizen events and multi practitioner teams to drive best practice in process improvement.
  • Lead end-to-end process analysis, mapping, and redesign initiatives.
  • Identify bottlenecks, constraints, and variability drivers in manufacturing and operational workflows.
  • Develop and implement process control strategies to reduce waste and improve stability.
  • Apply statistical analysis and data modeling to validate improvements.
  • Optimize cycle time, yield, OEE, capacity utilization, and labor efficiency.
  • Drive standard work creation and process documentation discipline.
  • Lead Kaizen events, value stream mapping sessions, and root cause investigations.
  • Deploy Lean, Six Sigma, and structured problem-solving methodologies (DMAIC, PDCA, A3).
  • Establish KPIs and dashboards to track improvement initiatives.
  • Build a continuous improvement roadmap aligned with business objectives.
  • Mentor and coach supervisors, engineers, and frontline leaders in CI tools.
  • Ensure sustainability of improvements through governance and audit systems.

Data & Performance Management

  • Analyze process data to identify trends, variability, and improvement opportunities.
  • Develop financial justifications and ROI models for improvement initiatives.
  • Track cost savings, productivity gains, and quality improvements.
  • Present performance results to senior leadership.

Special Demands

  • Must be able to adapt quickly to shifting departmental and organization priorities.
  • Excellent interpersonal skills with ability to be persistent and persuasive.
  • Strong hands-on experience with:
    • Process mapping & value stream mapping
    • Root cause analysis (A3, 5-Why, Fishbone)
    • OEE and productivity improvement
  • Proven track record of delivering measurable cost savings and efficiency gains.
  • Experience implementing Lean manufacturing systems.

Qualifications

  • Required Qualifications:
    • Bachelor’s degree in industrial engineering, Mechanical Engineering, Chemical Engineering, or related field.
    • Lean Six Sigma Black Belt Certification.
    • 7+ years of experience in manufacturing, operations, or process engineering.
    • 3+ years leading continuous improvement initiatives.
    • Strong hands-on experience with:
      • Process mapping & value stream mapping
      • Root cause analysis (A3, 5-Why, Fishbone)
      • OEE and productivity improvement
    • Proven track record of delivering measurable cost savings and efficiency gains.
    • Experience implementing Lean manufacturing systems.
  • Preferred Qualifications:
    • Leverage Lean Six Sigma Master Black Belt certification.
    • Experience in high-volume or complex manufacturing environments within Food industry, Aerospace, Pharmaceutical or other GMP industries.
    • Experience with ERP/MES systems and data visualization tools.
    • Project management certification (PMP a plus).

    Benefits

    Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

    Equal Employment Opportunity (EEO) Statement

    PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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