Continuous Improvement Manager

About the role

This is a dynamic and high profile position managing 5-6 Engineers across 4-5 customer locations. Experience with automation is a plus.

Responsibilities

• Serve as a vital player for Ryder, one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
• Support the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations.
• Manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth.
• Leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination.
• Interface with employees at all levels and functions across the business.
• Report regularly on data and actions to measure progress against performance and business objectives.
• Provide training, coaching, and mentoring to help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements.
• Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence.
• Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
• Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use.
• Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites.
• Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics.
• Manage, track, and report the progress and value of the transformational activities and projects across customer accounts.
• Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.

Requirements

• Bachelor's degree required in Engineering, Business, or Supply Chain Management.
• Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry.
• Master's degree preferred in Engineering, Business, or Supply Chain Management.
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization.
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.).
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods).
• Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).
• Knowledge of Dedicated Services and Managed Transportation Networks.
• Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment.
• Knowledge of Transportation Design Tools (e.g. JDA, Appian), Network Design Tools (e.g. Llamasoft), Transportation Management Systems (e.g. JDA, OTM), Mapping Software (e.g. Tableau).
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes.
• Knowledge on team member hiring/on-boarding.
• Knowledge of goal setting and performance management/resolution.
• Lean Six Sigma, required.

Qualifications

• Effective interpersonal skills.
• Strong verbal and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• System and change implementation skills.
• Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio.
• Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.).
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization.
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.).
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods).
• Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).
• Knowledge of Dedicated Services and Managed Transportation Networks.
• Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment.
• Knowledge of Transportation Design Tools (e.g. JDA, Appian), Network Design Tools (e.g. Llamasoft), Transportation Management Systems (e.g. JDA, OTM), Mapping Software (e.g. Tableau).
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes.
• Knowledge on team member hiring/on-boarding.
• Knowledge of goal setting and performance management/resolution.
• Lean Six Sigma, required.