Continuous Improvement Manager

Responsibilities

• Lead Lean, Six Sigma, Kaizen, and continuous improvement initiatives across airline catering operations.
• Identify operational inefficiencies, bottlenecks, and waste reduction opportunities to improve productivity and service levels.
• Analyze and optimize workflows across production, logistics, warehousing, and aircraft catering delivery processes.
• Establish, monitor, and report on key performance indicators (KPIs) to drive operational excellence.
• Conduct root cause analysis and implement corrective actions for recurring operational challenges.
• Partner with Operations, Production, Supply Chain, and Quality teams to improve performance and customer satisfaction.
• Ensure continuous improvement initiatives support food safety, HACCP compliance, and airline customer requirements.
• Manage improvement projects from planning through implementation, sustainability, and results measurement.
• Train and coach employees on Lean methodologies, problem-solving tools, and continuous improvement practices.
• Drive cost-saving initiatives through labor optimization, waste reduction, and process efficiency improvements.

Qualifications

• Bachelor’s degree in a related field with Lean Six Sigma Green Belt certification required (Black Belt preferred).
• 5–8 years of experience in continuous improvement, manufacturing, food production, aviation, or other high-volume operational environments.
• Strong analytical, project management, leadership, and problem-solving skills, with experience driving measurable business results through process improvement initiatives.
• Experience working in high-volume, fast-paced, and time-sensitive operational environments.
• Proficiency in Microsoft Excel, Power BI, ERP systems, and operational reporting tools.

This is a full-time position requiring successful completion of the mandatory airport security clearance process for the assigned location, including meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations. Applicants must be able to work long hours on foot and in environments with varying temperatures, and be flexible to work different shifts (including nights, weekends, and holidays) based on business needs.

What We Offer

• Competitive Pay: $90,000 - $110,000 annually
• Daily complimentary meals (breakfast, lunch, and dinner)
• Medical benefits: medical, dental, and vision
• 401K plan eligibility