Contingent Retail Associate - Stores
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
About the role
Our Contingent Retail Associates make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as-needed basis. They bring energy and enthusiasm to the sales floor, helping customers discover Fossil’s unique product assortment while ensuring that brand standards are consistently upheld. Contingent Associates play a vital role in creating a welcoming, fun, and service-driven environment. They step in to support the team during peak periods, special events, holidays, or when additional coverage is needed. With their adaptability and customer-first mindset, they help drive sales while ensuring every interaction leaves a lasting impression.
Responsibilities
- Deliver exceptional guest experiences
- Support store operations on a flexible, as-needed basis
- Bring energy and enthusiasm to the sales floor
- Help customers discover Fossil’s unique product assortment
- Uphold brand standards consistently
- Create a welcoming, fun, and service-driven environment
- Support the team during peak periods, special events, holidays, or when additional coverage is needed
- Drive sales through adaptable, customer‑first interactions
- Ensure every interaction leaves a lasting impression
Skills
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Passion for providing excellent customer experiences
- Energetic, adaptable, and willing to jump in where needed
- Ability to work flexible and on‑call schedules, including nights, weekends, and holidays
- Team‑oriented mindset with a positive, can‑do attitude
- Ability to stand for extended periods and perform store operational tasks
- High level of personal integrity and professionalism