Contingent Retail Associate - Stores

About the role

Contingent Retail Associates make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as‑needed basis. They bring energy and enthusiasm to the sales floor, helping customers discover Fossil’s unique product assortment while ensuring that brand standards are consistently upheld. These associates play a vital role in creating a welcoming, fun, and service‑driven environment, stepping in during peak periods, special events, holidays, or when additional coverage is needed.

Responsibilities

• Deliver exceptional guest experiences and uphold brand standards.
• Support store operations and perform operational tasks as required.
• Assist customers in discovering Fossil’s product assortment.
• Provide coverage during peak periods, special events, holidays, and other times when additional staff are needed.
• Help drive sales while ensuring each interaction leaves a lasting impression.
• Maintain a welcoming, fun, and service‑driven store environment.

Skills

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Passion for providing excellent customer experiences.
• Energetic, adaptable, and willing to jump in where needed.
• Ability to work flexible and on‑call schedules, including nights, weekends, and holidays.
• Team‑oriented mindset with a positive, can‑do attitude.
• Ability to stand for extended periods and perform store operational tasks.
• High level of personal integrity and professionalism.

Schedule

Flexible, on‑call schedule that may include nights, weekends, and holidays, based on peak periods, special events, and coverage needs.