Contingent Retail Associate - Stores
About the role
We’re building what’s next at Fossil Group—and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect with consumers. To get there, we’re building a global team ready to accelerate our growth strategy. For over 40 years, we’ve been known for our passion to bring innovative watches, jewelry, and leather goods to customers in more than 130 countries. Our culture is grounded in four values: Show Up Real, Win Together, Imagine What’s Next, and Hustle With Heart. If you want to be part of the team that shapes the future of the industry, we want to hear from you.
Responsibilities
Our Contingent Retail Associates make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as-needed basis. They bring energy and enthusiasm to the sales floor, helping customers discover Fossil’s unique product assortment while ensuring that brand standards are consistently upheld. Contingent Associates play a vital role in creating a welcoming, fun, and service-driven environment. They step in to support the team during peak periods, special events, holidays, or when additional coverage is needed. With their adaptability and customer-first mindset, they help drive sales while ensuring every interaction leaves a lasting impression.
Skills
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Passion for providing excellent customer experiences.
- Energetic, adaptable, and willing to jump in where needed.
- Ability to work flexible and on-call schedules, including nights, weekends, and holidays.
- Team-oriented mindset with a positive, can-do attitude.
- Ability to stand for extended periods and perform store operational tasks.
- High level of personal integrity and professionalism.