Contested Claims Coordinator

Job Duties

• Collecting and reviewing accounts receivable (AR) and following up on unpaid accounts (including utilizing Artiva and/or specialized projects)
• Reviewing accounts in all databases for accuracy
• Resubmitting claims if necessary
• Forwarding write-offs, payment adjustments, refunds, and other corrections to designated employees at the Business Services Office (BSO)
• Absorbing and providing account information and billing questions to attorneys, adjusters, and patients
• Obtaining missing billing information
• Maintaining oversight of C51
• Monitoring the Commission website for hearing status and results
• Working on A/R correspondence
• Keeping AR pools in Artiva current
• Completing daily A/R logs
• Communicating with BSO staff as needed
• Performing other duties as assigned

Requirements

• A minimum of 1 year’s experience in third-party billing/AR, or medical billing/coding certification
• Computer knowledge and accurate keyboard skills

Skills

• Excellent verbal and written communication skills
• Knowledge of computer applications, including Windows, Outlook, and Microsoft Office
• Strong problem-solving and organizational skills
• Detail-oriented
• Ability to multitask
• Confidence in working independently
• Typing speed of 50+ words per minute
• Working knowledge of insurance guidelines and billing and collection procedures
• Ability to effectively interact with doctors, attorneys, patients, and coworkers

Physical/Mental Requirements

• Sitting
• Standing
• Walking
• Reaching above shoulder length
• Working with body bent over at waist
• Working in a kneeling position
• Climbing stairs
• Climbing ladders
• Working with arms extended at shoulder length
• Lifting up to 20 lbs.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.