Contents Moving and Packing Technician

Position Tasks & Responsibilities

As a Contents Mover & Pack Out Technician, you will be responsible for the professional and safe handling of customers' personal belongings.

• Pack and safely move personal items and contents from residential and commercial properties affected by disaster.
• Thoroughly document and inventory items during the pack-out process. (photos & tablet software)
• Use moving equipment and packing materials to load and unload items/boxes onto trucks and trailers.
• Move boxes and furniture to enable the cleanup and restoration of the property structure.
• Properly unload trailers and ensure the secure placement of items in the warehouse using wood vaults, racking, and palletizing techniques.
• Drive and operate a large box truck (CDL not required).
• Perform specialized content cleaning at the warehouse. (washing dishware, laundry, etc)
• Conduct general on-location cleaning as required. (wipe down surfaces, clean windows, etc)

Essential Requirements & Skills

• Customer Interaction: Strong communication skills with the ability to interact respectfully and empathetically with homeowners and business owners daily.
• Organization & Management:
  • Strong organizational skills and attention to detail.
  • Excellent time management and ability to meet project deadlines.
  • Strong problem-solving and prompt decision-making ability.
• Technical Proficiency: Must possess an understanding of Microsoft Office, Google Suite functions, and Customer Relationship Management (CRM) programs for documentation.
• Work Schedule: Must have a flexible schedule and be able to work some nights or extended hours as dictated by emergency response needs.

Physical Demands

This role requires physical stamina and the ability to work in various conditions:

• Lifting & Moving: Must be able to move and carry construction materials and supplies weighing in excess of 50 pounds on occasion.
• Mobility: Requires the ability to stand, walk, lift, squat, crawl, and crouch.
• Equipment Use: Use of ladders will be required for cleaning and packing items above ground level.

Work Environment

Be exposed to various indoor and outdoor working conditions, including environments with or without air conditioning and heating.

Must be willing to wear required Personal Protective Equipment (PPE), including suits, masks, and gloves, in certain circumstances (e.g., mold or biohazard situations).

Qualifications (Preferred)

• Prior experience in moving, packing, or contents restoration is a plus.
• Valid Driver's License and clean driving record (required to drive company truck).
• Pass a background check requirement as we work on insurance claims through various carriers.

Comments

• Pay will be based upon expertise and value brought to the company
• All tools required for this position are provided, as well as a company vehicle during work hours by Service Master by ASG.
• Offers - Paid time off / Vacation time / Holiday pay / Health insurance available after 90 days of employment.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access.

By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.