Content Systems and AI Specialist - Remote Opportunity!

Responsibilities

• Support the development, testing, and improvement of new content creation models, templates, and workflows that increase speed, flexibility, and volume of output.
• Avoid friction points in current content workflows (intake through launch), identify them, and propose practical improvements that reduce cycle time and review loops.
• Help build repeatable, modular systems that enable content to be efficiently created, adapted, versioned, and reused across brands/channels.
• Translate creative needs into clear creative templates, SOPs, QA checklists, and lightweight automation that others can easily adopt.
• Use AI tools to support ideation, drafting, variant generation, versioning, repurposing, and channel-specific adaptation of content.
• Help develop and maintain prompt libraries, guidelines, and best practices that produce high-quality, on-brand, compliant outputs and demonstrate judgment about when AI should and should not be used.
• Partner with senior team members to test tools, document learnings, establish guardrails, and scale what works.
• Support responsible AI usage by helping ensure outputs follow brand, legal, privacy, accessibility, and approved-use standards.
• Support creative testing and optimization efforts by helping manage clean versioning, hypotheses, documentation of learnings, and application of insights.
• Integrate creative and channel performance learnings (e.g., campaign results, engagement signals) back into content and workflow improvements.
• Collaborate with writers, designers, video editors/creators, strategists, marketers, and channel teams (paid media, web, lifecycle/CRM) to ensure tools and workflows meet real creative and performance needs.
• Socialize new processes, tools, and learnings across teams to drive adoption.
• Support training and enablement as new approaches, templates, or AI practices are rolled out.

Qualifications

• 3-6 years in a creative, content, editorial, creative operations, digital production, or content-adjacent role.
• Experience reviewing design and content at scale across different channels and brands, and applying creative judgment to content quality, consistency, and brand alignment in a consumer-facing environment.
• Background in writing, editing, design, video, or content strategy within brand guidelines or reviewing creative work at scale.
• Strong understanding of the creative lifecycle, including review and approval processes and previous exposure to creative operations, content systems, DAMs, workflow tools, or modular design systems.
• Hands-on professional experience using AI tools to support content creation (including but not limited to agentic AI models such as Copilot, Claude, ChatGPT as well as more advanced models; as well as content creation tools and systems, including Adobe Suite) with sound judgment about appropriate use.
• Familiarity with creative testing fundamentals (A/B testing, hypotheses, documenting learnings), creative QA, accessibility basics, or publishing/trafficking to marketing channels.
• Curiosity about innovation and how emerging technologies can enhance (not replace) creative work.
• Comfortable experimenting with new ways of working and learning through iteration, as well as helping change-manage across a team.