Content Production Designer - (CONTRACT)

About the role

As a Content Production Designer at Shutterfly, your work bridges our great designs and the ability to create a personalized product on our website. You will be responsible for the production, authoring, and enablement of designed content on new and existing products that support the Retail Consumer business for Shutterfly Inc. Candidates should understand digital file creation across creative software, translating a designer’s intention to an online experience accessible to our customers. You will author digital design assets and their representations for web and mobile through a comprehensive workflow requiring validation with front and back-end systems and architecture.

Responsibilities

• Thoroughly dismantle and revise design files delivered from multiple internal and external design teams.
• Support launch of new SKUs by processing design files through a content authoring and product enablement platform.
• Responsible for the execution of end-to-end customer experience, translating complex interactions between technology and the Shutterfly customer.
• Investigate defects in assets by troubleshooting using various platform tools.
• Analyze and communicate challenges or improvements as an integral member of the team to increase efficiency.
• Utilize task metrics to identify areas of opportunity to help support process changes.

Qualifications

• Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign, and Acrobat).
• Experienced knowledge of Excel.
• Ability to work on Mac & Windows-based machines.
• Exceptional organizational and interpersonal skills, and a proactive can-do attitude.
• Fast learner, attention to detail, results-driven, and always looking to automate and optimize tasks.
• Ability to prioritize workloads and manage multiple competing projects/priorities.
• Strong communication skills, flexibility to change directional priorities on the fly.
• Familiarity with programming and XML for debugging asset issues (helpful but not required).
• Ability to work in a fast-paced, dynamic work environment.
• Design experience preferred.
• Bachelor’s degree required.