Content Operations Specialist

About the role

The Content Operations Specialist role connects campaign execution with the broader operating needs of a travel-technology marketplace, including ticketing, content, platform, vendor, customer-support, operations, and data workflows. This role ensures that every handoff in content operations within travel marketplace operations clearly shows what is complete, what is pending, and who owns the next step.

Skills

• Use Market Research and Marketplace Data Quality confidently in content operations execution.
• Apply Brand Communication while tracking exceptions, owners, and deadlines tied to content operations.
• Document Content Review decisions clearly so another teammate can follow the reasoning.
• Use sound judgment in Travel Marketplace Operations, especially when escalation is required instead of assumption.

Responsibilities

• Own the Content Operations Specialist workflow by documenting lessons to improve future campaign cycles.
• Coordinate campaign or content deliverables within the team.
• Review assets and copy against the current brief.
• Maintain workflow by tracking approvals and publishing deadlines.
• Track workflow by monitoring relevant performance signals.

What success looks like

Success means campaign execution is current, exceptions have owners, and another authorized teammate can continue the work without reconstructing the history.

Employment Overview

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.