Content Governance Operations Graduate (TikTok-Safety-Product-Teen Safety) 2027 Start
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the job posting content.
The content includes:
- Responsibilities About the Team: description of team.
- Then "Responsibilities" repeated: list of responsibilities.
- Then "Qualifications" with Minimum Qualifications and Preferred Qualifications.
- Then "Job Information" includes Pay Transparency: compensation description (annually) base salary range $76000 - $151200 annually. Also mentions benefits: day one access to medical, dental, vision insurance, 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Also 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also mention that benefits may vary depending on nature of employment and country work location. Also mention that the Company reserves the right to modify or change these benefits programs.
- Also mention "For Los Angeles County (unincorporated) Candidates: ..." That's legal boilerplate maybe we should remove? It's about Fair Chance Ordinance. Might be considered EEO/legal boilerplate; we should remove it. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should drop that paragraph.
- Then "About TikTok" description: mission, headquarters, offices.
- Then "Why Join Us": description.
- Then "Diversity & Inclusion": description.
- Then "TikTok Accommodation": description.
We need to decide which sections to include. The instruction: Use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the Team (maybe treat as About the role?). The posting includes "About the Team" describing team. Could map to "About the role" or maybe we can use "About the Team" as a heading? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those headings where applicable. We have Responsibilities, Qualifications (minimum and preferred), Benefits, Pay. Also we have About the Team which could be considered "About the role". We'll include an About the role
with the team description.
We also have "About TikTok", "Why Join Us", "Diversity & Inclusion", "TikTok Accommodation". Those might be considered boilerplate? They are not strictly required but could be considered company description. The instruction says remove legal/EEO/boilerplate, but these are more about company culture. Might be okay to keep? However they might be considered generic and not specific to the role. The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep substantive info about the role, team, responsibilities, qualifications, benefits, pay. The company overview may be considered substantive? It's not directly about the role but could be considered part of job posting. However the instruction says "Prefer a few substantive sections over many thin ones." So we might combine company info into a short paragraph under About the role or maybe omit. The "About TikTok" and "Why Join Us" etc are somewhat generic but still part of posting. I'd lean to include them as a brief paragraph under About the role or maybe as a separate section like "About the Company". But the instruction only gave examples; we could still use About the Company
if we want. However to be safe, we can include the team description under About the role, and maybe include a short paragraph about TikTok mission under that as well.
We need to remove duplicated lines: The posting repeats "Responsibilities" heading twice; we should combine.
We need to remove application instructions: "Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early." These are application instructions; we should drop them.
Also remove "Job Information" heading? We'll keep Pay and Benefits sections.
We need to format lists: Responsibilities list items; Qualifications list items (minimum and preferred maybe separate lists); Benefits list items.
Pay: we have base salary range $76000 - $151200 annually. Also mention that compensation may vary outside of this range depending on factors. Also mention base pay is part of total package, may be eligible for additional discretionary bonuses/incentives, and restricted stock units. That's substantive; we should include in Pay section.
Benefits: list items: medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also mention that benefits may vary depending on nature of employment and country work location; and that the Company reserves the right to modify or change these benefits programs at any time. That's substantive; include.
We should not include the Los Angeles County Fair Chance paragraph (legal). Remove.
We should also remove the "About TikTok" etc if they are considered boilerplate? They are not legal but still generic. However they are substantive about company. I'd keep them maybe as a short paragraph under About the role or separate "About the Company". But the instruction says "Prefer a few substantive sections over many thin ones." Having many sections like About TikTok, Why Join Us, Diversity & Inclusion, TikTok Accommodation could be thin. Better to combine them into a brief paragraph under About the role or maybe omit them entirely as they are not directly about the role. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. If we omit them, we are losing detail. But maybe they are considered boilerplate? Not exactly. The instruction to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. It does not say to remove company description. So we should keep them.
Thus we could have sections: About the role (team description + maybe company overview), Responsibilities, Qualifications (maybe split into Minimum Qualifications and Preferred Qualifications as subheadings? But we only have h3 for section headings; we could have Qualifications
and then inside have
Minimum Qualifications:
followed by etc. Or we could have separate sections for Minimum Qualifications and Preferred Qualifications using but that would be many thin sections. Better to combine.
Similarly Benefits and Pay.
We need to ensure we don't create sections with filler text. All sections have real content.
Let's draft:
About the role
The Teen Experiences team is dedicated to building age-appropriate product experiences for teens on TikTok. The team develops product strategies for younger users and partners closely with cross-functional teams across Safety, Policy, Legal, Product, Engineering, Machine Learning, and Operations to create a safe, compliant, and positive environment for teens. We design and launch teen-specific product features, improve content recommendation and safety mechanisms, strengthen privacy-by-default experiences, and help TikTok respond to evolving global requirements related to youth safety and minor protection.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
That combines team description and company overview.
Responsibilities
- Lead operational programs across teen safety and content governance, including age-assurance review, teen experience protections, and the detection, escalation, and enforcement of high-risk content.
- Build and continuously improve content moderation quality programs, including review standards, operational workflows, quality assurance mechanisms, performance metrics, monitoring, and analytics to improve the quality and consistency of moderation across global markets.
- Monitor key operational and risk metrics, identify emerging trends, and conduct root cause analyses (RCA) of moderation outcomes, incidents, and quality gaps.
- Translate findings into improvements across policies, operational strategies, processes, and tooling.
- Develop and optimize SOPs, escalation frameworks, automation solutions, and quality evaluation mechanisms to improve operational efficiency, review accuracy, and responsiveness to safety risks.
- Partner cross-functionally with Product, Engineering, Machine Learning, Data Science, Policy, Legal, and Global Operations teams to develop and deploy AI-assisted moderation solutions, workflow systems, and other strategic safety initiatives.
- Support priority markets and cross-regional programs, ensuring operational processes and controls align with platform policies, applicable regulatory requirements, and compliance and transparency reporting obligations.
Qualifications
Minimum Qualifications
- Bachelor's degree with proven years of experience in Product Operations, Operations Strategy, Quality Operations, Content Moderation Operations, Trust & Safety, or a related field.
- Experience with or strong knowledge of youth safety, content governance, age assurance, moderation quality, or high-risk content enforcement.
- Strong analytical and structured problem-solving skills, with demonstrated ability to use metrics, operational data, and business outcomes to identify issues and drive continuous improvement.
- Strong program and stakeholder management skills, with experience working cross-functionally with teams such as Product, Engineering, Machine Learning, Data Science, Policy, and Legal.
- Working knowledge of regulations, compliance requirements, and industry practices related to minor protection, youth safety, and CSAM.
- Professional proficiency in English and ability to operate effectively in a global working environment.
Preferred Qualifications
- Experience working at a technology platform, social media company, or global internet company.
- Hands-on experience in CSAM, teen/youth safety, age assurance, identity verification, content moderation quality, or Trust & Safety operations.
- Experience with automation, AI-assisted moderation tools, or workflow management systems.
- Experience leading or supporting cross-regional, multi-market, or global programs.
Pay
The base
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the job posting content. The content includes: - Responsibilities About the Team: description of team. - Then "Responsibilities" repeated: list of responsibilities. - Then "Qualifications" with Minimum Qualifications and Preferred Qualifications. - Then "Job Information" includes Pay Transparency: compensation description (annually) base salary range $76000 - $151200 annually. Also mentions benefits: day one access to medical, dental, vision insurance, 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Also 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also mention that benefits may vary depending on nature of employment and country work location. Also mention that the Company reserves the right to modify or change these benefits programs. - Also mention "For Los Angeles County (unincorporated) Candidates: ..." That's legal boilerplate maybe we should remove? It's about Fair Chance Ordinance. Might be considered EEO/legal boilerplate; we should remove it. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should drop that paragraph. - Then "About TikTok" description: mission, headquarters, offices. - Then "Why Join Us": description. - Then "Diversity & Inclusion": description. - Then "TikTok Accommodation": description. We need to decide which sections to include. The instruction: Use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the Team (maybe treat as About the role?). The posting includes "About the Team" describing team. Could map to "About the role" or maybe we can use "About the Team" as a heading? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Probably we should stick to those headings where applicable. We have Responsibilities, Qualifications (minimum and preferred), Benefits, Pay. Also we have About the Team which could be considered "About the role". We'll include an About the role
with the team description.
We also have "About TikTok", "Why Join Us", "Diversity & Inclusion", "TikTok Accommodation". Those might be considered boilerplate? They are not strictly required but could be considered company description. The instruction says remove legal/EEO/boilerplate, but these are more about company culture. Might be okay to keep? However they might be considered generic and not specific to the role. The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep substantive info about the role, team, responsibilities, qualifications, benefits, pay. The company overview may be considered substantive? It's not directly about the role but could be considered part of job posting. However the instruction says "Prefer a few substantive sections over many thin ones." So we might combine company info into a short paragraph under About the role or maybe omit. The "About TikTok" and "Why Join Us" etc are somewhat generic but still part of posting. I'd lean to include them as a brief paragraph under About the role or maybe as a separate section like "About the Company". But the instruction only gave examples; we could still use About the Company
if we want. However to be safe, we can include the team description under About the role, and maybe include a short paragraph about TikTok mission under that as well.
We need to remove duplicated lines: The posting repeats "Responsibilities" heading twice; we should combine.
We need to remove application instructions: "Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early." These are application instructions; we should drop them.
Also remove "Job Information" heading? We'll keep Pay and Benefits sections.
We need to format lists: Responsibilities list items; Qualifications list items (minimum and preferred maybe separate lists); Benefits list items.
Pay: we have base salary range $76000 - $151200 annually. Also mention that compensation may vary outside of this range depending on factors. Also mention base pay is part of total package, may be eligible for additional discretionary bonuses/incentives, and restricted stock units. That's substantive; we should include in Pay section.
Benefits: list items: medical, dental, vision insurance; 401(k) savings plan with company match; paid parental leave; short-term and long-term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). Also mention that benefits may vary depending on nature of employment and country work location; and that the Company reserves the right to modify or change these benefits programs at any time. That's substantive; include.
We should not include the Los Angeles County Fair Chance paragraph (legal). Remove.
We should also remove the "About TikTok" etc if they are considered boilerplate? They are not legal but still generic. However they are substantive about company. I'd keep them maybe as a short paragraph under About the role or separate "About the Company". But the instruction says "Prefer a few substantive sections over many thin ones." Having many sections like About TikTok, Why Join Us, Diversity & Inclusion, TikTok Accommodation could be thin. Better to combine them into a brief paragraph under About the role or maybe omit them entirely as they are not directly about the role. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. If we omit them, we are losing detail. But maybe they are considered boilerplate? Not exactly. The instruction to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. It does not say to remove company description. So we should keep them.
Thus we could have sections: About the role (team description + maybe company overview), Responsibilities, Qualifications (maybe split into Minimum Qualifications and Preferred Qualifications as subheadings? But we only have h3 for section headings; we could have Qualifications
and then inside have
Minimum Qualifications:
followed by- etc. Or we could have separate sections for Minimum Qualifications and Preferred Qualifications using
- Lead operational programs across teen safety and content governance, including age-assurance review, teen experience protections, and the detection, escalation, and enforcement of high-risk content.
- Build and continuously improve content moderation quality programs, including review standards, operational workflows, quality assurance mechanisms, performance metrics, monitoring, and analytics to improve the quality and consistency of moderation across global markets.
- Monitor key operational and risk metrics, identify emerging trends, and conduct root cause analyses (RCA) of moderation outcomes, incidents, and quality gaps.
- Translate findings into improvements across policies, operational strategies, processes, and tooling.
- Develop and optimize SOPs, escalation frameworks, automation solutions, and quality evaluation mechanisms to improve operational efficiency, review accuracy, and responsiveness to safety risks.
- Partner cross-functionally with Product, Engineering, Machine Learning, Data Science, Policy, Legal, and Global Operations teams to develop and deploy AI-assisted moderation solutions, workflow systems, and other strategic safety initiatives.
- Support priority markets and cross-regional programs, ensuring operational processes and controls align with platform policies, applicable regulatory requirements, and compliance and transparency reporting obligations.
- Bachelor's degree with proven years of experience in Product Operations, Operations Strategy, Quality Operations, Content Moderation Operations, Trust & Safety, or a related field.
- Experience with or strong knowledge of youth safety, content governance, age assurance, moderation quality, or high-risk content enforcement.
- Strong analytical and structured problem-solving skills, with demonstrated ability to use metrics, operational data, and business outcomes to identify issues and drive continuous improvement.
- Strong program and stakeholder management skills, with experience working cross-functionally with teams such as Product, Engineering, Machine Learning, Data Science, Policy, and Legal.
- Working knowledge of regulations, compliance requirements, and industry practices related to minor protection, youth safety, and CSAM.
- Professional proficiency in English and ability to operate effectively in a global working environment.
- Experience working at a technology platform, social media company, or global internet company.
- Hands-on experience in CSAM, teen/youth safety, age assurance, identity verification, content moderation quality, or Trust & Safety operations.
- Experience with automation, AI-assisted moderation tools, or workflow management systems.
- Experience leading or supporting cross-regional, multi-market, or global programs.
but that would be many thin sections. Better to combine.
Similarly Benefits and Pay.
We need to ensure we don't create sections with filler text. All sections have real content.
Let's draft:
About the role
The Teen Experiences team is dedicated to building age-appropriate product experiences for teens on TikTok. The team develops product strategies for younger users and partners closely with cross-functional teams across Safety, Policy, Legal, Product, Engineering, Machine Learning, and Operations to create a safe, compliant, and positive environment for teens. We design and launch teen-specific product features, improve content recommendation and safety mechanisms, strengthen privacy-by-default experiences, and help TikTok respond to evolving global requirements related to youth safety and minor protection.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
That combines team description and company overview.Responsibilities
Qualifications
Minimum Qualifications
Preferred Qualifications
Pay
The base